A&A: Program Manager (GRC Technology Enablement (Banking Sector))

Title: Program Manager (GRC Technology Enablement (Banking Sector))

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Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

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Work you’ll do

We are seeking an experienced Program Manager to lead and coordinate the execution of a multi-phase Governance, Risk, and Compliance (GRC) technology enablement program for a leading bank in Thailand. This role requires strong project delivery expertise, familiarity with banking operations, and hands-on experience with enterprise GRC platforms such as Archer, ServiceNow IRM, SAP GRC, or MetricStream.

Key Responsibilities:

• Drive end-to-end planning and execution of the GRC technology program across risk, compliance, and technology workstreams

• Manage day-to-day project operations including planning, milestone tracking, issue resolution, and stakeholder reporting

• Collaborate closely with business units such as Compliance, Operational Risk, Internal Audit, and IT to gather requirements and align implementation plans

• Oversee vendor coordination, system design validation, configuration testing, and integration with bank systems

• Monitor key delivery milestones including Functional Specification Design (FSD), System Integration Testing (SIT), User Acceptance Testing (UAT), and go-live preparation

• Ensure timely preparation of documentation for internal governance and regulatory review (e.g., BOT, AMLO, ISO)

• Support organizational change management and user enablement throughout the implementation

• Work closely with local and regional teams to ensure alignment with group risk and compliance frameworks

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:

• Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.

Requirements

• Minimum 8 years of experience in project or program management, including at least 3 years in the banking or financial services sector
• Hands-on experience in managing implementation of GRC platforms (e.g., ServiceNow IRM, Archer, SAP GRC, MetricStream)
• Solid understanding of Thai banking regulatory requirements and risk frameworks (e.g., BOT regulations, Basel II/III, AML, Operational Risk, Internal Control)
• Strong communication and stakeholder engagement skills in both Thai and English
• Proven ability to manage cross-functional teams and external vendors in a complex environment
• Proficiency in project management tools (e.g., MS Project, JIRA, Confluence)
• PMP, PRINCE2, or equivalent project management certification preferred

Preferred Attributes:

• Experience working with or within Thai banks, including local compliance and risk departments
• Ability to bridge business requirements with technical solutions
• Familiarity with data governance, reporting, and risk analytics as part of GRC enablement
• Strong organizational skills and a hands-on mindset to drive execution

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.