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Consultant - SAP Basis & Authorization (AMS) - TH

Date:  07-Apr-2021
Service Line / Portfolios:  Enterprise Technology & Performance
Location: 

Bangkok, TH

What impact will you make?

 

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

 

Work youll do

 

Provision of master and transactional data support and application support and development capabilities for the area of SAP Basis & Authorization, within the clients ERP Application solution.

 

Key responsibilities include:-

 

  • Analyze and act independently on request or incidents raised by the client for their ERP application and resolve it within the agreed SLA and with quality
  • Undertake analysis work to identify root cause with ability to discuss and brainstorm with other team members and stakeholders and escalating findings to the right stakeholders. To be responsible to assist in reducing re-occurring issues/incidents.
  • Leading the collection of business requirements, analysis work and proposal for end to end solution when necessary to support clients initiative to simplify and standardize processes
  • Able to take on a Team Lead role when required and guide the team on a day-to-day basis
  • Able to monitor workload of team and where needed make necessary decisions to ensure quality and on-time delivery for the clients.
  • Take on role as Process Expert in the team and coaching/guiding other team members (within team and across other AMS teams). Where necessary, to conduct training to assist in speeding up knowledge transition for team members.
  • Able to lead and prepare all necessary reporting for SLA Governance and Statuses
  • Act as the ambassador and work closely with all necessary parties involved to ensure successful implementation of the AMS support practice in Deloitte SEA. This includes spreading the understanding of AMS and its value realization to internal and external stakeholders.
  • Partake in the deliverable development of the AMS setup in Deloitte SEA.
  • Drive and embed any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization
  • Fully comply with and adhere to all the standard AMS process & procedures that are developed.

 

 

Enough about us, let's talk about you

 

Requirements:

 

  • A good honours Degree
  • Good spoken English. Added advantage if other languages are known.
  • SAP certified will be an added advantage
  • Good ITIL knowledge
  • Have at least 3-5 years experience working with SAP in the end user environment or consulting with exposure/hands on to more than one SAP Module. Support experience is an added advantage
  • Skilled in SAP Basis & Authorization module
  • Have good integration knowledge to other functional areas is preferred
  • Good analytical thinking
  • Able to multi-task.
  • Ability to manage and influence stakeholders (internal and external) from various levels
  • Takes ownership of problems and respond in a proactive manner where appropriate.
  • Ability to make decisions with ambiguous data and present this to stakeholders
  • Willing to take on new solutions/applications where applicable and ensure successful integration and support for the business
  • Willing to work based on clients business work days and office hours
  • Willing to work on rota basis to support any critical or high request after clients business office hours

 

Positions may be based in Thailand but project locations could be anywhere in the Asia-Pacific Region.

 

 

Next Steps

 

Sounds like the sort of role for you? Apply now.

 

Due to volume of applications, we regret only shortlisted candidates will be notified.

Requisition ID:  44343

In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

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