T&L: Business Process Solutions (Associate)

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

• Provide support to in-geo HR operational processes, and ensure a consistently magical 
  stakeholder experience (e.g. letter generation processes, government reporting, assist 
  in preparation of statutory report filing, support authorised signatory process, handling 
  benefits programs etc)
• Partner with cross functional teams and key stakeholders to execute and improve 
  seamless operational processes to further company's guidelines/policies.
• Define and collect process metrics. Use insights gathered to scale existing processes 
  for growing and/or changing user needs.
• Analyze historical utilization data to identify patterns, bottlenecks, and seasonal 
  fluctuations, providing actionable insights to leadership.
• Maintain process documentation for all processes, training colleagues where required.
• Operate a process of highly-reliable data entry around employee information, 
  customer-friendly resolution of user enquiries, questions and issues.
• Act as a secondary POC on processes in APAC countries.

Requirements

• Bachelor’s degree of any field, Accounting degree or related is a plus.
• At least 3 years of HR operations experience (Process Management, HR Operations & Improvement)
• Knowledge of local labor laws and experience in preparation government reporting is highly desirable
• Full professional proficiency in both English and Thai.
• Ability to create dashboards, analyse data, distill findings, and present information in an 
  easily digestible manner to support data-driven decisions.
• Strong problem-solving ability.
• Demonstrated ability to keep information confidential and commitment to produce high 
  quality work.
• Proficiency in Google Workplace, Adobe Acrobat, Workday. 

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.