T&L: Quality & Risk Manager (TH)

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Job overview:

Be an advisor and a subject matter resource for reputation, quality and risk management matters, and provide sound, practical and timely advice to T&L personnel in Thailand and other geographies as required. 

Job Responsibilities: 

• Work with Thailand T&L Leader, Southeast Asia (SEA) T&L Quality & Risk Leader and Team to execute quality and risk plan and strategies, and where required, execution of SEA and Asia Pacific quality and risk initiatives;
• Develop and foster a consultation network and intelligent risk culture within the T&L practice in Thailand and SEA;
• Assist to develop policy, processes, tools and templates to enable T&L professionals in Thailand and SEA to work efficiently and effectively to deliver client engagements while maintaining compliance with reputation and risk management policies, as well as legal and regulatory requirements;
• Provide timely consultation on daily queries raised by Thailand and SEA T&L personnel;
• Review legal documents on daily basis such as contracts, NDA, engagement letters, bidding documents, as well as communicate with clients’ legal team and manage arising contractual risks;
• Review client and engagement acceptance and risk assessment process on daily basis;
• Conducting internal practice review, inflight reviews, spot checks on T&L personnel compliance to the internal policies.
• Tracking and monitoring of T&L personnel compliance to Firm’s policies, evaluate non-compliances under disciplinary policies and issuing warning letters;
• Deliver online and offline risk management learning programs as main facilitator, to all T&L professionals in Thailand and as applicable, SEA;
• Manage work priorities independently, maintain regular communication with the SEA Quality & Risk team and escalate matters promptly where guidance or support is needed;
• Other tasks where required, to support the T&L quality and risk program.

Qualifications:

• A bachelor’s degree in a relevant major, with a minimum GPA of 3.0 or equivalent academic standing.
• At least 7 years of professional services experience with at least 2 years in a managerial position, preferably in risk management, quality, compliance, legal, tax or a related advisory environment.
• Strong communication skills, with fluency in English, both verbally and in writing.
• Comfortable managing multiple priorities, working under pressure and meeting deadlines, with the judgement to escalate issues early.
• Demonstrates strong attention to detail, sound judgement and the ability to identify and manage risks thoughtfully.
• Able to work independently in a local office while staying actively connected with regional colleagues through regular virtual collaboration.
• Able work and collaborate with different teams across different businesses, geographies and in a cohesive team environment.
• Based in Bangkok and able to work from the office full-time.
• Able to travel overseas when required.
• Knowledge and experience in digitalization and technology is an advantage.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.