T&T Senior Consultant - Sales & Service (Technical Architect) - TH
Bangkok, TH
Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.
Ready to unleash your potential with us? Join the winning team now!
Work you’ll do:
- Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
- Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology focused delivery considerations.
- Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales activities.
- Provide leadership and support for delivery teams and staff in local offices.
Your role as a leader:
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:
- Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
- Respect the needs of their colleagues and build up cooperative relationships.
- Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
- Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
- Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
- Offer insights based on a solid understanding of what makes Deloitte successful.
- Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
- Understand disruptive trends and promote potential opportunities for improvement.
Requirements:
- 8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Lead technical design sessions with client’s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
Due to volume of applications, we regret that only shortlisted candidates will be notified.
Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
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