Technical Support Officer/Senior Officer (IT)

Technical Support Officer/Senior Officer (IT)

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

Responsibilities:

• Provides technical support on computer hardware and software in a corporate network environment.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks and monitors the problem to ensure a timely resolution.
• Reports to IT managers.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:

• Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.

Requirements

Qualifications:

• Bachelor’s degree in a related area and 1 - 3 years of experience in the field or in a related area.
• Working English communication skill.
• Good technical knowledge in computer hardware and software.
• Mature, reliable, service oriented, and have ability to work under pressures.