Senior Manager - Operations Transformation (Government & Public Sector) - BN

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" strategy development to drive business value. You will also assist in determining the requirements of clients’ projects and programs by defining, analyzing, and managing requirements to help fulfill their needs. You will have the opportunity to exercise strong analytical and critical thinking skills with the chance to solve complex problems and communicate your findings. Finally, you will work independently and collaboratively in a team.

You will support our clients in their transformation journey by:

• Identifying market opportunities for business transformation

• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.

• Participate in team problem solving efforts and offer ideas to solve client issues.

• Conduct relevant research, data analysis, and create reports.

• Maintain responsibility for completion and accuracy of work products.

• Assist in proposal development, as requested.

• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.

• Create opportunities to drive impact by leveraging each person’s strengths to build high performing teams.

• Apply deep knowledge of trends and activity to drive continuous improvement and build lasting relationships across a diverse network.

• Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.

• Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.

Enough about us, let's talk about you

You are someone with:

• Tertiary qualification in a business, or finance discipline with a well ranked institution and/or currently enrolled in a MBA program.

• Min. 10 years and above of professional experience in a transformation or consulting role

• With relevant experience leading business model design and implementation in areas of financial modelling, Operational Excellence (Opex), productivity and efficiency programs, etc.

• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.

• Ability to build consensus and foster change in ambiguous settings.

• Commitment to professional excellence, as well as personal and professional growth.

• Drive, tenacity, client focused and results oriented.

• Ability to build consensus and foster change in ambiguous settings.

• Commitment to personal and professional growth.

• Sense of responsibility to self, team, and client.

• Proven experience effectively prioritising workload to meet deadlines and work objectives.

• Drive, tenacity, client focused and results oriented.

• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

• Willingness to work outside of office base and most of all…

• Ability to be mindfully present and appreciate the humour of each moment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

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