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Manager, IT Advisory

Date:  31 May 2024
Type of Employment:  Permanent Full Time
Location: 

Hanoi, Hanoi, VN Ho Chi Minh City, Ho Chi Minh City, VN

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

 

Work with and support RA Partner to develop Risk Advisory clients for Deloitte Vietnam RA practice in general and IT advisory and Cyber Security services in particular to achieve required revenue and service delivery targets by leading sales and contracting activities and overseeing the delivery of agreed Risk services to meet client expectations.

 

The role will also involve in talent development of local RA staff in both Hanoi and HCMC offices to meet on-going business requirements.

 

In addition, this role will participate in project teams to support development and effective rollout of projects/programs related to the RA function.

Accountabilities:

 

Revenue Performance & Key Performance Indicators Results:

 

Identify and secure new sales in Risk Advisory Function and then manage contracts and deliverables to ensure that the Risk Advisory annual business plan KPI’s in terms of revenue, profit and billable hours, AR, collection, WIP are met as of below:

 

Key Financial Performance Indicators:

 

Net Client Service Revenue (NSR) recorded in SAP

 

Chargeable hours

 

Utilisation

 

Lockup (WIP + AR/Revenue)

 

AR over 60 days/total AR (%)

 

Recovery rate

 

Days of collection

 

 

 

Key Managerial Performance Indicators

 

  1. Facilitator hours for staff level

 

  1. Monthly/upon request updates of self-portfolio (Revenue, WIP, AR, etc)

No missing deadline and no non-compliance reports

  1. Compliance with Performance Management process with coaching time as role of counsellor and counselee.

No missing deadline and no non-compliance reports

  1. Compliance with timesheet

No missing deadline

  1. Practice Review results

Green

  1. Compliance with other Firm’s policy (eg: Risk and Reputation, Ethics, e-Learning etc)

No missing deadline and no non-compliance reports

 

 

Delivery Service Standards

 

Work closely with partner and lead RA team to provide the following services to clients but not limited to:

 

  • Establish Cyber risk management framework
  • Provide cyber risk assessment
  • Execute/supervise and conclude the engagement in accordance with existing DTT methodologies and approaches, or other related standards deemed as appropriate
  • Conduct compliance review and /or establish a compliance function
  • Manage the entire engagement to deliver quality work to clients as well as coaching, guiding and supervising works of subordinates

 

With support from Partner, work independently in building up network, doing business development, speaking at seminars/workshops, seeking for new deals and closing deals to provide other Risk Advisory services listed below but not limited to:

 

  • IT Risk Advisory
  • Internal Audit, Internal Control & Assurance
  • Public training

Involve, take ownership and responsibility to deliver projects as per firm's quality standard and clients’ expectations. Report and work closely with Partner for the purpose of engagement risk management and quality control.

Build and nurture positive working relationships with clients with the intention of exceeding client expectations

 

Business and Marketing Planning

Actively develop business plan that supports agreed strategies; improves market share and service levels whilst meeting the expected financial target.

Support Partners to lead the building of market intelligence of key clients/ industry of choice

Conceptualize and develop new or innovative services/solutions that meet client's needs

 

Human Resources

Develop, train and maintain a team of competent staff, capable of delivering value through teamwork.

Participate in and actively support mentoring/coaching and talent development within the RA practice for succession. Conduct continuous on the job training for staff according to project and provide constant feedback and support

 

Branding and Relationship Building

 

Contribute to RA branding eminence through conducting public talks/external seminars/ client   presentations

Identify, cultivate, and develop new market opportunities and sign up new clients for revenue target achievement.


Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

 

  • Understand the goals of our clients and Deloitte, align our people to these objectives by setting clear priorities and direction.
  • Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
  • Establish positive relationship with senior stakeholders.
  • Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
  • Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
  • Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.


Requirements

 

  • Appropriate degree qualifications in Accountancy, Finance, Internal Audit or a related field.
  • A minimum 7+ years of experiences with at least 3 years in a managerial capacity and more than 4 years of direct experience in Cyber Security, IT Advisory services.
  • Solid experience in managing, training and developing RA staff
  • Excellent verbal and written communication skills in English.
  • Ability to work effectively with local and regional RA team to complete multiple projects with changing priorities and meet deadlines; and ability to work in a local and international team environment.
  • Work with local and regional Cyber Risk team to identify business opportunities for RA VN
  • Strong organization skills and proven ability to work in a high growth and dynamic environment
  • Strong track record in both participating in and managing projects, team project and delivery of projects
  • High level communication and presentation skills. Demonstrated ability to influence, persuade and negotiate at all levels. Ability to build strong working relationships with Management, employees and colleagues.
  • Display high levels of energy, drive together with high standard professional ethics. 
  • Skilled in all Microsoft tools such as Projects, PowerPoint, Excel, Word, Visio, and Access
  • Professional qualification (s) is desirable


Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

 

Requisition ID:  100942

In Vietnam, the services are provided by Deloitte Vietnam Company Limited and other related entities in Vietnam ("Deloitte in Vietnam"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Vietnam, which is within the Deloitte Network, is the entity that is providing this Website.

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