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Officer, SAP Support

Date:  21-Jan-2023
Type of Employment:  Permanent Full Time

Hanoi, Hanoi, VN

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do


Perform SAP support:

  • Monitor and respond quickly and effectively to requests received through the IT Ticket or direct request from users
  • Analyse the users’ request. Raise tickets if necessary and work closely to provide the solution to users
  • Do the configuration, perform the testing when a new entity is set up or new function is released
  • Update release strategy when org. chart changes or FAL updated
  • SAP Integration support (AR E-invoice, AP E-invoice portal, Concur….…)
  • Provides design support for the SAP ERP.
  • Conduct SAP training quarterly/yearly or when newcomer joins
  • Support SAP BI applications in production - analyze and resolve issues with a quick turnaround time.
  • Organize the documentation

* Other ad-hoc tasks as required.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Associates / Senior Consultants / Assistant Manager across our Firm are expected to:


  • Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
  • Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
  • Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
  • Build relationships and communicates effectively in order to positively influence peers and stakeholders.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.



  • Degree preferably in an analytical field (such as Business, Economics, Psychology, Computer Science, Mathematics, Statistics or Finance)
  • 2-4 years of experience for ERP/SAP supporting (ERP/MM/Concur)
  • Experience in configuration and testing of SAP functions
  • Experience with S/4HANA, integration with other modules is an advantage
  • Good at English writing and speaking skills
  • Good communication and business relationship skills, including the ability to explain technical concepts to non-technical employees

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.


Requisition ID:  89183

In Vietnam, the services are provided by Deloitte Vietnam Company Limited and other related entities in Vietnam ("Deloitte in Vietnam"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Vietnam, which is within the Deloitte Network, is the entity that is providing this Website.

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