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Date:  19-Nov-2020
Type of Employment:  Permanent Full Time
City:  Hanoi

Title: Receptionist

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do


  • Manage the reception area and welcome guests: ensure reception area is tidy and presentable; welcome guests as soon as they arrive at the office, direct guests to the appropriate person and office.
  • Greet clients and visitors with a positive, helpful attitude; assist clients in finding their way around the office; announce clients as necessary.
  • Help maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.
  • Schedule appointments.
  • Handle incoming and outgoing calls (oversea calls) with standard etiquettes, professional manner, and routing calls as necessary: answering, forwarding, and screening phone calls
  • Sort and distribute mails; receive letters, documents and input to PMS system for tracking, and ensure in time delivery.
  • Prepare meeting and training rooms: manage and arrange meetings rooms neatly included the facilities; coordinate with Tea Ladies to prepare logistic.
  • Welcome new joiner: receive new joiner information from HR, create “Welcome kit”, add new joiner on the Face ID system.
  • Manage Face ID system; manage visitor card, privilege card; extract reports monthly.
  • Order fresh flowers as requested, check the bills from vendors and prepare monthly expense reports before transferring to Accountant Department.
  • Make monthly reports related to telephone, skype business, car/motorbike tickets for employees and guests… and transfer to Accountant Department
  • Business Relationship form: get request to make BR form from requestor; contact the vendor to fill out information on SEA form; submit BR on the system.
  • Scan mail of Audit managers during busy season.
  • Assist with a variety of administrative tasks including copying, faxing, taking notes…
  • Support administration tasks and other jobs that required by manager (assisting colleagues with administrative tasks, performing ad-hoc administrative duties…)

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:


  • Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
  • Understand how our daily work contributes to the priorities of the team and the business.
  • Demonstrate strong commitment to personal learning and development.
  • Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.



  • Diploma or Bachelor’s degree in related field.
  • Prior experience as a receptionist or in related field.
  • Good appearance is an advantage
  • Daily working time by shifts
  • Professional outfit and manner.
  • Excellent written and verbal communication skills.
  • English is preferable.
  • Competency in Microsoft applications including Word, Excel, Power Point and Outlook.
  • Time management skills.
  • Quick action and response.
  • High pressure adaptable.
  • Experience with administrative and clerical procedures.
  • Able to contribute positively as part of a team, helping out with various tasks as required.

Due to volume of applications, we regret only shortlisted candidates will be notified.


Requisition ID:  32646

In Vietnam, the services are provided by Deloitte Vietnam Company Limited and other related entities in Vietnam ("Deloitte in Vietnam"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Vietnam, which is within the Deloitte Network, is the entity that is providing this Website.

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