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Secretary - Staff Scheduling Assistant

Date:  12 Jul 2024
Type of Employment:  Permanent Full Time

Hanoi, Hanoi, VN

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do


Perform tasks/ assignments/ working plan in the resource management team as a scheduling assistant, under the supervision of resource management manager and Talent Partners.


Roles and responsbilities:

  • Be assigned tasks by the team leader and ensure understanding of tasks, deadlines, content and presentation of work results and related responsibilities in the process of the work;
  • Perform specific staff scheduling tasks under guidance and supervison of the Team leader, including but not limited to:  (1) receive requests from engagement teams on staff booking to engagements (2) arrange/communicate with staff/managers on staff booking; (3) tracking staff booking on systems; (4) produce different scheduling reports/analysis on resources utlisation for management team; (5) support functions with other resources-related activities.
  • Ensure all Code of Conduct, Ethics, Independence and Security requirements are fully complied. Ensure the confidentiality of the documents and working papers of clients during work process


Learning and Development:

  • On-the-job training by the team leader through direct interaction on assigned tasks related to scheudling
  • Self develop through self-paced learning via Deloitte Learning Platforms and Deloitte resources.
  • Continually develop self to meet with the requirements of the Global Talent Standards (GTS) for associate level. Conduct the capability assessment against the GTS annually to have action plans for self development.


Reports and Communication

  • Regularly report on the progress of the work to meet the requirements of the proper and effective staff schedule and the deadline;
  • Update and get consultation with the team leader when facing dificulties during course of work implementation.
  • Response timely to team leader/the staff requester. Stay connected with the team via different communication channels of the Firm, whether working online or offline.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:


  • Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
  • Understand how our daily work contributes to the priorities of the team and the business.
  • Demonstrate strong commitment to personal learning and development.
  • Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.



  • University degree with preferable major in English Language, Business or Finance, Human Resources Management, Economics.
  • Strong communication skill, problem-solving skill, ability to work both in a team and independently
  • Attention to details, self-management, and supervisory skills
  • Proficiency in spoken and written English.
  • PC literate and proficient with Windows, Word, Excel, and PowerPoint

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.


Requisition ID:  104128

In Vietnam, the services are provided by Deloitte Vietnam Company Limited and other related entities in Vietnam ("Deloitte in Vietnam"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Vietnam, which is within the Deloitte Network, is the entity that is providing this Website.

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