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Consultant - AMC - Salesforce Marketing/ Commerce/ Loyalty/ Community Cloud Functional - ID

Date:  23-Jan-2023
Service Line / Portfolios:  Customer & Marketing

Jakarta, ID

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do 


This role sits within the Customer and Marketing (C&M) team of Deloitte Southeast Asia, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.
Better known as Deloitte Digital, we use emergent technology to imagine, deliver, and run entirely new business futures. We create innovative ventures, digital platforms, and more meaningful experiences. 


As part of Advertisement Marketing and Commerce (AMC), you will work with team to help our clients with their Creative Design and Innovation, Advertising and Branding, Digital Marketing, Digital Commerce and Customer Experience Platform


You will:

•    Be an expert in either Digital Sales, Loyalty, Commerce and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s). 
•    Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures. 
•    Lead on the design, implementation of technology and creative business solutions for iconic brands. 
•    Take the lead on projects, solving some of the most exciting problems for our clients. 
•    Build lasting relationships with key client stakeholders and sponsors. 
•    Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.


Enough about us, let's talk about you


If you are someone with:


  • Tertiary qualification in a relevant technology, business, or marketing discipline. 
  • 4 - 6 years’ experience in consulting and/or Salesforce Communities, Commerce or Marketing in an enterprise environment. 
  • Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud or Loyalty Management. Relevant Salesforce certification(s) in Sales, Service, Marketing will be a plus. 
  • Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.  
  • Drive and determination to continually learn new things and develop yourself. 
  • A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
  • Drive, tenacity, client-focused and results-oriented.
  • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
  • Willingness to work outside of office base 
  • Good articulation and communication skills in English and additional language.


Next Steps 

So what are you waiting for? Join the winning team now.


Due to volume of applications, we regret only shortlisted candidates will be notified.


Requisition ID:  79903

In Indonesia, the services are provided by Imelda & Rekan and other related entities in Indonesia ("Deloitte in Indonesia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Indonesia, which is within the Deloitte Network, is the entity that is providing this Website.

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