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AP C&I Operation & Analysis Support (Consultant/Senior Consultant/Manager)

Service Line / Portfolios:  Clients & Industries

Kuala Lumpur, MY Manila, PH Yangon, MM Hanoi, VN Singapore, SG Jakarta, ID Ho Chi Minh City, VN Bangkok, TH

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do


Deloitte Asia Pacific brings together our geographies in Australia, China, Japan, Southeast Asia, New Zealand and Taiwan with more than 3,000 partners and 50,000 professionals. The formation of the Deloitte Asia Pacific Member Firm enhances our ability to provide a more seamless client experience across geographical boundaries, while at the same time offering you unique and unrivalled career experiences and opportunities.


The AP Clients and Industries (AP C&I) team within Deloitte AP is responsible for driving growth and alignment within the Deloitte member firm network to deliver a consistent experience and the very best of Deloitte across the network to our AP priority clients and strategic sectors in AP. The goal is to serve our clients and sectors with quality and distinction and make a measurable, tangible, and attributable impact.


An exciting opportunity exists to join the AP Clients & Industries team as the AP C&I Operation and Analysis Support. You will be working alongside with AP C&I leadership, Regional Lead Client Service Partners (RLCSPs) and Regional Sector Leaders to support regional strategy development and operational support, and support the performance review and development process. 


It is an ideal role for a versatile, top performing, experienced professional who would like to gain experience working with the AP organization, build a global network, and develop significant understanding of the AP C&I organization. It offers a unique opportunity to grow strategic planning and advisory skills, enhance operations management capabilities, and understand planning and execution of regional strategies.


Location:  The candidate can continue to reside in their home country and fulfil the role, unless they wish to relocate by personal preference. This will be considered on a case by case basis. Individuals based in any AP cities where there are existing DTTL employees will be considered.

Support AP C&I Planning


  • Support AP C&I annual planning by working with AP C&I strategic sector leaders and their supports, facilitating planning process, and managing centralized planning outputs for discussion and alignment.
  • Work closely and communicate frequently with strategic sector supports on any problems and updates to smooth planning process and to ensure quality of planning outputs
  • Support AP C&I COO to conduct any planning related data maintenance/analysis, identify potential issues and work with operation team and strategic sector supports to resolve problems

Support AP C&I Leadership Meeting


  • Support AP C&I Leader and COO on the monthly AP C&I Council Meeting, prepare meeting materials as needed, facilitate meeting logistics, and track on the follow-up actions
  • Support other AP C&I Leadership Meetings based on needs

Support Yearly Member Firm Standard


  • Work with global team to facilitate member firm standard process and take initiatives to propose any ideas on the improvement and optimization of the overall procedure
  • Work with Geos/BUs team to proceed member firm standard submission, support AP C&I COO on the governance of Geos/BUs progress and submission contents, take initiative to seek clarification and additional materials to ensure high quality submission
  • Consolidate Geos/BUs submission to form one single submission for AP 

Deliver Monthly Board Report


  • Coordinate with Geos/BUs/Sectors team in AP C&I ecosystem, conduct data cleaning and analysis, prepare monthly report for board, to provide insights and facilitate leadership decisions
  • Work with business intelligence team and conduct pipeline analysis as the input of board report

PMO Support and ad hoc work


  • Work with AP C&I Operation team to provide operational support for any other AP C&I activities
  • Support AP C&I COO to conduct ad hoc work, such as prepare materials for Hot Topic initiatives, Pursuits report, Client Portfolio Management, and etc


Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Consultants across our Firm are expected to:


  • Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
  • Understand how our daily work contributes to the priorities of the team and the business.
  • Demonstrate strong commitment to personal learning and development.
  • Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.






  • Bachelor’s Degree
  • Advanced degree in business administration preferred


Years of Experience:


  • A minimum of 2-3 years of work experience that demonstrates superior management, strategy planning, analysis and implementation experience
  • Demonstrated confidence in client relationship and leadership management in a professional services environment


Technical Skills:


  • “Fast and self-driven learner” with ability to grasp heart of the business issues 
  • Self-starter with ability to manage time effectively, work independently, and deal with ambiguity
  • Strong project management skills with attention to detail and thorough execution
  • Excellent written and oral communications skills
  • Ability to support leadership to drive stakeholder engagement
  • Strong relationship building and relationship management skills
  • Capable of building effective working relationships with internal stakeholders across multiple business areas, functions, and geographies


Other Attributes: 


  • A strategic thinker with the ability to translate concepts into practical and executable plans
  • Strong understanding of DTTL and/or member firms’ client and industry programs
  • Works well under pressure in a fast-paced environment
  • Ability to coordinate across many constituents
  • Client service experience preferred
  • Ability to interact and interface with all levels, especially with leadership
  • Ability to develop and deliver internal and external executive level presentations


Due to volume of applications, we regret only shortlisted candidates will be notified.



Requisition ID:  15881

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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