DRSC GFS - Assistant Manager, Client to Cash - Back Office

Title: DRSC GFS - Assistant Manager, Client to Cash - Back Office 

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

As an Assistant Manager in KL supporting GFS CTC BO, you will focus on following areas:

• Own and manage delivery of all operational deliverables for Interfirm and Cash Application business processes.
• Assist, guide and support team members in order to deliver exceptional service to clients Maintain accountability for status reporting and daily work planning.
• Effectively manage the groups with respect to their daily activities, manage utilization, and allocate workload, Expected team size of 5-10
• Lead the organization to instill a culture of operational excellence
• Assist in performance management including working with goal setting and result monitoring.
• Assess development opportunities for individuals within the organization ensuring an effective succession plan is in place.
• Help individuals develop plans to solidify identified strengths and improve developmental areas.
• Coach, guide, and mentor team members as needed from time to time.
• Perform quality checks on all deliverables through establishing control and conducting routine quality audits
• Identify and guide professionals to take up challenging assignments within the SL, within GFS.
• Assume the role of SME for Interfirm and Cash application team
• Cater to regular and ad hoc management reporting needs of Internal clients
• Demonstrate appropriate understanding / working knowledge of accounting principles and internal controls and apply them.
• Responsible for the delivery, accuracy, and quality of all financial activity conducted within Interfirm/Cash team
• Review complex AP and AR related queries and be the first level contact for all process related queries Managing balance sheet reconciliations
• Responsible for resolving queries relating to Interfirm and Cash Application, working with GFS based internal and external teams for operational solutions.
• Continuously improve business organizational efficiency and effectiveness by supporting internal change initiatives
• Liaising and collaborating with other members of the internal finance team and the Business

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Assistant Managers across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

Requirements

• B.Com/M.Com
• CA Inter/CWA Inter
• MBA Finance

Preferred:

• Understanding of SAP and other financial applications
• Minimum of 8+ years of relevant finance experience, preferably in a professional services firm, with 2-3 years of people management skills.
• Good knowledge on the Microsoft Office Suite
• Knowledge of general accounting procedures is required
• Proficiency in data entry and management
• Strong and proactive oral and written communication skills
• Outstanding attention to detail and adherence to Engagement deadlines
• Ability to work in a dynamic environment that requires critical thinking and strong analytical skills    
• Must have exposure to working with Senior leadership in the current role.
• Manages self and others to provide exceptional client service by responding with a sense of urgency, practicality, accountability, and integrity
• Exhibits enthusiasm, positive professional attitude, integrity, reliability, and leadership
• Leads by example; actively listens; Respects the opinions and perspectives of others; Demonstrates strong personal commitment to others; clearly states thoughts, ideas, and expectations

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.