DRSC SR&T Manager, Forensic & Financial Crime

Title: Manager, Forensic & Financial Crime

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

Your role and responsibility will be primarily to manage and oversee the daily operations of a team in fulfilling Anti-Money Laundering (AML) / Know Your Customer (KYC) obligations. You will drive operational performance, manage stakeholder expectations, and ensure compliance with regulatory and client requirements. This includes, but is not limited to, the following tasks:

• Provide leadership and direction to the team to ensure consistent delivery of high-quality outputs within agreed turnaround times and service level agreements (“SLAs”).
• Oversee multiple workstreams and ensure that all project deliverables are tracked, measured, and reported accurately.
• Monitor team performance through key operational metrics and initiate corrective actions where needed to address performance gaps.
• Act as the primary escalation point for operational issues, client queries, and complex case investigations, ensuring timely resolution in collaboration with relevant stakeholders.
• Partner with Compliance, Risk, and client stakeholders to ensure alignment with AML policies, process changes, and audit requirements.
• Ensure QA trends and escalations are addressed promptly; work closely with Team Leads and TQC to drive continuous improvement in output quality.
• Collaborate with TQC to refresh and roll out training materials on a semi-annual basis and ensure knowledge updates are cascaded effectively across the team.
• Lead the preparation of Book of Work trackers, MI reporting, and periodic performance reviews for internal and client reporting.
• Champion process optimization initiatives and help build scalable operating models to support business growth and regulatory change.
• Support recruitment, onboarding, and integration of new team members as part of team expansion or backfill activities.
• Support resource planning, allocation, and workload balancing in line with business needs and upcoming project pipeline.
• Drive ongoing coaching and performance management initiatives, including feedback, check-ins, and structured development plans for direct reports.
• Opportunity to contribute to AML advisory engagements and transformation initiatives, with exposure to strategic project management and consulting environments.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:

• Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.

Requirements

• • Completed Bachelor's degree in Business, Finance, Law, or a related field; Possession of professional certifications (e.g. ACAMS / ICA / CFA, etc.) is advantageous.
  • Minimum 8-10 years of working experience with at least 5 years in a managerial capacity in providing AML, Forensic Accounting, Fraud & Financial Investigations, Business Intelligence, Internal Audit and Compliance consulting services preferably in a consulting, financial, accounting or law institution.
  • A basic understanding of local, regional or international AML regulatory environment and common money laundering schemes.
  • Previous experience providing financial crime consulting services to corporate, retail, and / or private banking business units of financial services institutions. You will be comfortable analysing information, as well as drafting and reviewing formal written reports and presenting ideas to small or large groups.
  • Excellent communication, leadership, and stakeholder management skills with a proven ability to manage mid-sized teams in a high-volume, deadline-driven environment.
  • Demonstrated ability to work in a cohesive team environment.
  • Willingness to participate in practice growth and development initiatives.
  • Ability to identify issues quickly and to present solutions.
  • Strong commitment to professional and client service excellence.
  • Ability to participate as a team member in client projects daily under partner’s supervision.
  • Team player with good communication, analytical and report writing skills.
  • Willingness and ability to travel on short notice.
  • Candidates with engagement specific exposure to financial crime as part of external audit or internal controls work will also be considered.
  • Skills to succeed with us:
  • • Collaborative, a team player who can connect with a diverse group people and build rapport.
    • Ability to operate with minimal supervision and think laterally.
    • Strong desire for an exceptional challenge in a unique but flourishing environment.
    • Fluent in Mandarin and English.
  • • Candidates with engagement specific exposure to financial crime as part of external audit or internal controls work will also be considered.

Due to volume of applications, we regret only shortlisted candidates will be notified.