DRSC Senior Analyst, Process to Pay (GFS)

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

The Process to Pay (PTP) team leverages SAP and automation solutions to process Third Party and Interfirm invoices for member firms. The team utilizes SAP OCR technology and control checks to ensure accurate, compliant, and timely processing.As a Senior Analyst, you are expected to operate as a subject matter expert (SME), take ownership of complex cases, and support the stability and continuous improvement of PTP operations. You will work closely with stakeholders across the global network and provide guidance to analysts within the team.

Key Responsibilities

• Own and manage end-to-end invoice processing in Vendor Invoice Management (VIM), including complex validation, exception handling, and corrective postings.
• Act as the first point of escalation for complex invoice issues, disputes, and urgent PTP requests requiring sound judgment and quick turnaround.
• Provide SME-level support for PTP inquiries, advising stakeholders on process, policy, and system-related matters.
• Facilitate and oversee invoice payment processing, ensuring accuracy, timeliness, and adherence to internal controls.Perform quality reviews on processed invoices and identify root causes of recurring issues.
• Prepare and analyze PTP reports, perform trend and variance analysis, and provide actionable insights to support operational decisions.
• Support month-end close activities, including reconciliations, accruals, and audit requests.
• Lead or contribute to process improvement, standardization, and automation initiatives to enhance efficiency and service quality.
• Provide guidance, knowledge sharing, and informal coaching to junior analysts to strengthen team capability.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Analysts across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Qualifications

• Bachelor’s Degree in Accounting, Finance, or a related discipline.
• 4–6 years of relevant Procure-to-Pay / Accounts Payable experience, preferably in a shared services or multinational environment.
• Hands-on experience with SAP and invoice workflow tools (e.g., VIM).
• Strong critical thinking, analytical, and decision-making skills.Good oral and written communication skills in English. 

Requirements

• Demonstrate strong ownership and accountability for deliverables and outcomes.
• Understand how PTP operations align with business priorities and service delivery objectives.
• Exhibit confident and effective communication and stakeholder management skills.
• Apply strong problem-solving and analytical judgment in complex or ambiguous situations.
• Collaborate effectively while operating independently as an SME.
• Uphold Deloitte’s values with integrity, professionalism, and respect for diversity
• Proactively contribute ideas and perspectives to improve processes and outcomes. 

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.