DRSC T&L: Global Employer Services - Non-Standard Hours (Associate)

Title: DRSC - Associate - Global Employee Services

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

• Client-facing:
  • Initiate cases within the global client management database.
  • Handle (written and verbal) queries or requests for information from assignees or government
    bodies, including meeting government officers independently where necessary.
  • Draft replies to client queries or requests for advice from Deloitte global network.
  • Collate, sort, and sequence documents required for Clients.
  • Coordinate work with co-workers to ensure deadlines and KPIs are met.
  • Research the extracted information.
  • Able to develop and maintain good relationships with internal and external clients.
  • Assist in any other projects as assigned by Management.

• Provide database support for the firm’s global client management database:
  • Initiate cases within the global client management database.
  • Add or edit activities within the global client management database.
  • Upload files onto the global client management database.
  • Provide administrative support for database relationship management.
  • Provide administrative support to maintain and generate system reports.

• Provide client engagement administration support:
  • Send meeting initiations and follow up with the assignees for immigration calls.
  • Assist with immigration coordination and other administrative processes.
  • Working seamlessly with the Deloitte Singapore Immigration team.

• Provide invoicing support:
  • Liaising with engagement managers or other relevant team members to confirm invoice requirements.
  • Drafting invoices in relevant systems, coordinating approvals, generation, distribution, and filing as per service line work instructions and filing requirements.
  • Other ad-hoc duties assigned by the engagement team.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements
 

• Ideally possess minimum Degree in any field - Accounting, Finance, Business or similar.
• Preferable prior experience in administrative tasks.
• Fresh gradudates can be considered.
• Strong written and verbal communication skills.
• Analytical mind, meticulous skills and ability to work under tight deadlines.
• Willing to work on night shift basis.
• Willing to work on site. 

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.