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Global Technology Assistant Manager - SAP Business Systems

Date:  24 Nov 2023
Service Line / Portfolios: 

Kuala Lumpur, MY

Title: Global Technology Assistant Manager - SAP Business Systems

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

As the SAP BSA you will be responsible for analyzing requirements, scripting, preparing test data, executing & analyzing business processes using various test and defect management tools and related suite of products.


Primary Duties:

  • Drive functional quality of multiple applications and manage business engagement.
  • Partner with Product Owner to decompose and refine features and stories to effectively represent business requirements and desired outcomes
  • Work with the Scrum Team to translate the ‘what’ defined by the Product Owner into the ‘how’
  • Engage and partner with QA /UAT to design optimal test coverage to validate business outcomes
  • Create business use cases leveraging deep understanding of business process flow and procedures
  • Lead process documentation development for change events to include change management approach
  • Work closely with engineering partners to develop solutions which meet the business requirements in an optimal, lean fashion
  • Engage in scrum ceremonies
  • Work across lines of business and teams to minimize risks and drive efficiency for solution
  • Ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:


  • Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
  • Understand how our daily work contributes to the priorities of the team and the business.
  • Demonstrate strong commitment to personal learning and development.
  • Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.


  • The candidate must have minimum a bachelor’s degree
  • 7+ years of experience with at least 3 years of experience as a BSA
  • Experience with delivery tools such as JIRA or ADO
  • Experienced in leading delivery using Agile methodologies. SAFe preferred


Preferred Qualifications:

  • Exposure to SAP based systems.
  • Excellent customer service, interpersonal, communication and team collaboration skills
  • Able to understand and adhere to change management procedures
  • Collaborate with team members to find solutions for complex problems and promote continuous improvement on services
  • Ability to deliver high profile activities to tight timescales
  • Capable of taking ownership of tasks from start to end


Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.


Requisition ID:  98358

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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