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GlobalCore Analyst - Content Publishing

Date:  25 Nov 2023
Service Line / Portfolios: 

Kuala Lumpur, MY

Title: GlobalCore Analyst - Content Publishing

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

The Content Publishing team works closely with global Deloitte practitioners to acquire and publish content to the Global Knowledge Management portal. It includes project summaries, sales material, and client engagement deliverables, among other content. This content is intended to help Deloitte practitioners find relevant content just in time to win new projects and deliver quicker and quality deliverables to their clients.


As a part of this team, you will:

  • Execute the publishing process for documents/content to ensure compliance with confidentiality, privacy, and intellectual property policies

  • Redact/cleanse documents to disguise client names and meet client confidentiality agreements

  • Organize and tag content with proper metadata, taxonomy, and descriptions to facilitate its search and retrieval within the Global Knowledge Management system

  • Communicate with content contributors to obtain needed information

  • Contact project leaders to obtain approvals for sharing content

  • Manage workload to consistently maintain business SLAs for making content available to end users in a timely manner

  • Focus on quality and meet processing and quality benchmarks along with expected turnaround time

  • Collaborate with engagement teams to collect content and project summaries in alignment with business priorities

  • Encourage and engage professionals to share the newest content to be represented on the Global Knowledge repository

  • Ideate and create projects that can help automate the processes within the team

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:


  • Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
  • Understand how our daily work contributes to the priorities of the team and the business.
  • Demonstrate strong commitment to personal learning and development.
  • Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.



  • MBA or Post-Graduate in English, Economics, Literature, Library Sciences with 1 to 3 years of experience

  • Experience with electronic knowledge repositories, publishing and/or content management practices, intranets/portals, collaborative and social media tools

  • Familiarity with MS Office suite – Word, Excel, PowerPoint

  • Excellent written and verbal English communication skills

  • Good comprehension skills and attention to detail

  • Self-directed, comfortable working independently and without daily supervision

  • Ability to learn and use new processes and technologies

  • Experience with content writing will be an advantage

  • Ability to work across cultures and in a virtual environment

  • Familiarity with professional services environment

  • Ability to work as part of a team and multitask on work assignments

  • Ability to act with a sense of urgency and deliver under tight deadlines

  • Effective problem-solving skills and can drive initiatives

  • Be able to prioritize tasks, work on multiple assignments, and raise concerns/questions where appropriate

  • Self-motivated and strong team player

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.


Requisition ID:  98759

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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