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GlobalCore Senior Analyst - Content Publishing

Date:  25 Nov 2023
Service Line / Portfolios: 
Location: 

Kuala Lumpur, MY

Title: GlobalCore Senior Analyst - Content Publishing

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

The Content Publishing team works closely with global Deloitte practitioners to acquire and publish content to the Global Knowledge Management portal. It includes project summaries, sales material, and client engagement deliverables, among other content. This content is intended to help Deloitte practitioners find relevant content just in time to win new projects and deliver quicker and quality deliverables to their clients.

 

  • Facilitate knowledge sharing by publishing firm projects’ summaries to the global knowledge management portal. The project summaries detail the work done for the client, including what was delivered, how it was delivered, and the impact on the client's business.

  • Support targeted content acquisition efforts, to summarize project summary from proposal documents, by engaging with global Deloitte practitioners across levels

  • Coach junior members and review their work to ensure high content quality

  • Publish high-quality project write-up and targeted content, including thought leadership and client engagement material, to global knowledge management portal as per publishing guidelines

  • Organize and tag content to facilitate effective search retrieval within the knowledge management portal

  • Redact/Cleanse/Sanitize content based on client confidentiality agreement and intellectual property restrictions before publishing to the global knowledge management portal

  • Meet processing and quality benchmarks along with expected turnaround time

  • Provide team leadership with reports on quality data for greater efficiency

  • Search the database to ensure submitted content is not a duplicate of materials already published in the portal.

  • Ideate and create projects that can help automate the processes within the team


Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:

 

  • Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
  • Understand how our daily work contributes to the priorities of the team and the business.
  • Demonstrate strong commitment to personal learning and development.
  • Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.


Requirements

 

  • MBA or Post Graduate in English, Economics, Literature, Library Sciences

  • Minimum 3-5 years of relevant work experience in Content management/Knowledge Management organization

  • Familiarity/Proficiency with MS Office suite – Word, Excel, PowerPoint

  • Ability to learn and use new processes and technologies

  • Excellent written and verbal English communication skills with ability to influence appropriate outcome

  • Good comprehension skills and attention to detail

  • Experience with content writing will be an advantage

  • Strong project management and client relationship management skills

  • Proactively capable of identifying project issues and risks

  • A quick leaner with excellent analytical skills

  • Attention to detail and delivers high quality deliverables

  • Ability to work across cultures and in a virtual environment

  • Familiarity with professional services environment

  • Ability to work as part of a team and multitask on work assignments

  • Ability to act with a sense of urgency and deliver under tight deadlines

  • Effective problem-solving skills and can drive initiatives

  • Positive attitude and presence, ability to interact with senior professionals and deal with conflict in a mature and professional manner

  • Adapt communication style with ease when working with team members, clients, and stakeholders across different levels


Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

 

 

Requisition ID:  98766

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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