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ICDC - Experience Analyst / Consultant - Site Reliability Engineer (DevOps) - [KL - MY]

Date:  3 May 2024
Service Line / Portfolios:  Enterprise Technology & Performance

Kuala Lumpur, MY Penang, MY

Are you ready to unleash your potential?


At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. 


We believe we have a responsibility to be a force for good, and WorldImpact  is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. 


Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. 


We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.


Ready to unleash your potential with us? Join the winning team now!


Work you’ll do:

  • You will perform primary and secondary research, conduct analyses and appropriate modelling tasks that feeds directly into the development of technology-enabled solutions for tackling our clients’ complex business problems.
  • You will leverage on your training in technology, utilize analytical abilities and communication skills to support the project teams in delivery of our digital solution architectures and in development of work products that addresses our clients’ business needs and help achieve their strategic goals.
  • You will support the project teams in developing presentation materials and in coordination of communications with the client.
  • You will assist the project teams in delivery of business-driven, technology-enabled solutions to help our clients meet pressing challenges and seize opportunities in their respective markets.
  • You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
  • You will uphold the firm’s standards and ethos in working with fellow team members and in your interactions with the clients.
  • You will support business development efforts by contributing directly to the preparation, development of proposals, presentations, and publications.


Your role as a leader:


At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, experience analysts/consultants across our Firm are expected to:


  • Demonstrate a strong commitment to personal learning and development.
  • Understand how our daily work contributes to the priorities of the team and business.
  • Understand the set expectations and demonstrate accountability in keeping personal performance on track.
  • Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
  • Demonstrate an appreciation for working with others.
  • Understand what is fundamental to Deloitte’s success as a business.
  • Demonstrate integrity and an awareness of strengths, differences, and personal impact.
  • Develop their understanding of Deloitte and offer a fresh perspective.
  • Possess a strong strategic and analytical thinking skills.
  • An ability to identify and mitigate risks to the product.
  • An ability to provide oral and written discussion of analytical findings using narrative and graphic forms.
  • An ability to explain complex, technical concepts in digestible ways.
  • An ability to prioritize tasks according to their importance.



  • You will be responsible for management and delivery of a system(s) within a platform leveraging agile practices, by leveraging existing experience of working in an agile environment.
  • The right person will have at least 3 - 6 years of relevant experience in DevOps, SRE.
  • Should be well versed in the concepts of DevOps and have a full understanding of Site Reliability Engineering (SRE) principles.
  • Knowledge of the correlation between SLIs and SLOs when measuring service reliability
  • Must be familiar with well-known system monitoring and system configuration & management tools such as ElasticSearch, Grafana, Prometheus, Ansible and Saltstack
  • Must be familiar with Linux system, Administration, Linux Shell Programming (Bash)
  • Possesses Programming skills in one more of these languages: Java, Python
  • Experience addressing production issues with effective solutions, demonstrated strong ability in debugging/troubleshooting issues on application/infrastructure/operating system levels
  • Experience in administration, deployment, configuration, management and troubleshooting Kubernetes cluster and related application (e.g. Istio, Consul).
  • Experience in automating the deployment, configuration, management and troubleshooting containerized, cloud native applications running on Kubernetes.
  • Experience in coordinating with development teams to streamline code deployment with CICD and IAC pipelines, possesses the ability in building automated solutions through code.
  • Familiar with message queue systems (e.g. Kafka, RabbitMQ) and other distributed systems (e.g., Consul, Zookeeper, MongoDB, Redis etc.)
  • Experience in conducting system tests for security, performance, availability, and reliability.
  • Demonstrated skills in communication (oral, written, presentation), analysis, problem solving and short term and long-term planning.
  • Demonstrated portfolio of work showcasing technical competence
  • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.


Due to volume of applications, we regret that only shortlisted candidates will be notified.


Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Requisition ID:  103227

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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