MY - Manager, Marketing & Communications (Growth)
Kuala Lumpur, MY
Title: MY - Manager, Marketing & Communications (Growth)
Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.
Ready to unleash your potential with us? Join the winning team now!
Brand, Eminence, Strategic Communications, and Engagement
We are seeking a strategic and results-driven Manager for Marketing & Communications to lead high-impact initiatives that drive Deloitte’s brand and eminence in Malaysia. This role will be important in shaping internal and external communication strategies to support Deloitte’s strategic priorities and enhance the firm’s market position.
As a manager within the Growth team, you will collaborate with business leaders, central teams, and cross-functional groups to develop and execute communication programs that align with business goals and elevate Deloitte’s reputation in the market.
What You’ll Do
Your key responsibilities will include:
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Internal & External Communication: Support the development of internal communications strategies to engage Deloitte employees and keep them aligned with the firm’s priorities. Additionally, you will manage external communications, focusing on client branding and building Deloitte’s market reputation.
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Brand & Eminence Initiatives: Work with business leaders across the firm to plan, deliver, and manage client eminence events and strategic programs aimed at enhancing Deloitte’s brand presence in the market. This includes collaborating on branding initiatives with industry and business function leaders to ensure consistency and alignment with business objectives.
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Market Research & Insights: Conduct ongoing market research to keep business leaders informed of current trends and predict future developments. Use insights to inform strategic communications decisions and provide recommendations on emerging opportunities.
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Sponsorships & Strategic Partnerships: Manage and oversee strategic sponsorships and partnerships, as well as firm-wide engagement programs like the SEA CFO Program, SEA CCG Program, Deloitte Private, and Best Managed Companies Program. You will also be expected to implement new, relevant programs to further elevate Deloitte’s market presence.
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Thought Leadership & Profile Building: Create and develop opportunities to position Deloitte’s leaders as thought leaders in key strategic areas. This will include producing Deloitte’s Point of View and Hot Topics content, and identifying opportunities to profile Deloitte in relevant industry discussions and events.
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Marketing & Campaigns: Support the development and execution of marketing campaigns across print, broadcast, and online platforms. Guide the creation and management of marketing materials (brochures, invitations, reports, publications) and promotional materials to ensure consistency with Deloitte’s brand and messaging.
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Intranet & Digital Strategy: Manage the Deloitte Malaysia intranet and digital communications platforms, ensuring they reflect updated and relevant content. You will also have input on Malaysia’s website (managed by SEA) and social media platforms to maintain alignment with brand standards and marketing goals.
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Event & Program Management: Provide support for event and program management, including budget oversight, creative direction, vendor management, and ensuring compliance with Deloitte’s brand identity and communication standards. This will include end-to-end project management to ensure desired outcomes are achieved.
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Impact Measurement & Reporting: Collaborate with the Clients and Industries team to analyze the success of events and marketing campaigns, using data and insights to refine strategies and improve the effectiveness of communications initiatives.
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Speechwriting & Presentation Support: Prepare speeches and presentation materials for senior leadership, including the CEO, ensuring consistent and compelling messaging that aligns with the firm’s strategic direction.
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:
- Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
- Make effective use of resources to optimise value.
- Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
- Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.
- Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
- Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
- Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
- Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
Requirements:
To be successful in this role, you will need:
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Proven Experience: Experience in corporate communications, marketing, or branding, with a proven ability to plan and execute strategic communications and branding initiatives. Experience in managing sponsorships, events, and external client engagement programs is essential. Familiarity with digital communications and change management is advantageous.
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Exceptional Communication Skills: A strong command of the English language, with exceptional writing, editing, and storytelling abilities. Ability to communicate complex ideas in a clear and persuasive manner across a variety of communication channels.
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Strategic Leadership & Influence: Strong strategic thinking and leadership skills, with the ability to influence and engage senior leaders. Proven track record of collaborating with cross-functional teams to drive brand-building initiatives.
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Event & Program Management Expertise: Experience in managing large events and firm-wide programs, including budget oversight, creative process management, and ensuring brand compliance. A hands-on approach to project management is essential.
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Brand & Marketing Expertise: Expertise in managing brand identity, market positioning, and external client-facing communication strategies. Proven ability to safeguard Deloitte’s brand integrity and ensure compliance with global PR and communication protocols.
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Analytical & Detail-Oriented: Ability to measure and analyze the success of communications programs and use data to refine strategies. Strong attention to detail is essential for managing multiple projects and ensuring quality execution.
Additional Skills (Preferred)
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Experience working in or with a professional services firm, particularly in marketing, communications, or branding roles.
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Familiarity with digital tools and platforms for content management and analytics, such as Sprinklr and META for social media.
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Proficiency in Microsoft Office applications, particularly Word, PowerPoint and Excel.
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Ability to manage high-profile sponsorships, partnerships, and public relations efforts.
Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.