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SEA Client Data Insights (CDI) Senior Executive / Assistant Manager (SEA C&M)

Date:  31-Dec-2020
Service Line / Portfolios:  Clients & Industries
Location: 

Kuala Lumpur, MY

Title: SEA Client Data Insights (CDI) Senior Executive / Assistant Manager (SEA C&M)

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

 

Deloitte is seeking a CDI Senior Executive/Assistant Manager to support the firm in their Client Relationship Management (CRM) function & operations, leverage data to derive key insights across the firm, communicate findings through effective data visualization that drive business making decisions.

 

Roles and responsibilities

 

  • Participate and contribute in Deloitte’s digital transformation projects to streamline data and enhance data management practices
  • Advise on best practices in application configuration, workflow, customisations and data validations
  • Provide analytical and insights support for key stakeholders across business units in SEA
  • Transform CRM and revenue data into actionable insights
  • Manage CRM data quality and ensure data accuracy
  • Develop reports/dashboards using Power BI
  • Identify reporting issues, gaps in processes, and drive timely resolution
  • Promote analytics driven decision making processes across multiple systems
  • Support CRM operations around reporting and analytics
  • Any ad-hoc CRM related matters


Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Associates / Senior Consultants / Assistant Manager across our Firm are expected to:

 

  • Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
  • Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
  • Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
  • Build relationships and communicates effectively in order to positively influence peers and stakeholders.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.


Requirements

 

  • Bachelor's Degree in Business, Finance, Engineering, Data Science/Analytics, Statistics or related fields
  • Minimum 3 years of experience
  • Experience with CRM, analytics, data, databases, predictive modeling, or business intelligence strongly preferred
  • Analytical ability with proven expertise with MS Excel and Power BI
  • Familiarity with concepts like Macro/SQL/HTML/Python a plus
  • Enjoy working with data to identify trends and to make recommendations
  • Diligent in execution and able to think critically
  • An analytical and logical approach to problem solving
  • Ability to present ideas to multi-functional teams and senior management
  • Attention to detail
  • Excellent communication skills

 


Due to volume of applications, we regret only shortlisted candidates will be notified.

 

Requisition ID:  31581

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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