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SEA- Global Process Owner - Assistant Manager, Time & HCM (GFS)

Date:  16-Mar-2023
Service Line / Portfolios: 

Kuala Lumpur, MY

Title: SEA- Global Process Owner - Assistant Manager, Time & HCM (GFS)

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

As part of the Global Process Owner (GPO) Client to Cash (CTC) Process team you will learn and demonstrate in-depth knowledge of the financial system global template with the ability to socialize the design in your key areas:

  • Time – Deloitte’s time management systems incl. the alternative delivery model (ADM) which captures time for delivery center and contractor resources
  • HCM – The capture of employee data to facilitate downstream process
    • Collaborate with business and process area representatives from participating member firms, DTTL, and GFS to identify and implement new initiatives
    • In coordination with the GPO Process Lead, develop business requirements for new enhancements and advance key functionality required by the business globally
    • Utilizing strong relationship management skills, you’ll build relationships and networks with leadership and clients of GFS
    • Have an impact by working with the different GFS teams and Member Firms to ensure cross functional alignment, share best practices, and support continuous improvement, leveraging ideas from the process operators as appropriate
    • Support the mission and responsibilities of onboarding new member firms to S/4 platform
    • Maintains, expands, and advances all global template materials; coordinates across teams and process owners to facilitate documentation maintenance

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Associates / Senior Consultants / Assistant Manager across our Firm are expected to:


  • Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
  • Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
  • Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
  • Build relationships and communicates effectively in order to positively influence peers and stakeholders.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.



  • Minimum 5 years of related professional experience
  • Experience of SAP and core Microsoft Office packages are essential
  • Experience with time management systems and financial management in a professional services organization
  • Ability to bring business perspective to defining long-term sustainable solutions for the global program and advancement of the global template
  • Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs
  • Demonstrated experience with the project management function collaborating with multidisciplinary project teams and delivering effective business solutions and strategies, frameworks or tools for use at an organization-wide level
  • Proven track record in navigating through complex organizations, and with strong influencing skills to drive initiatives through to their successful conclusion
  • Can interpret business objectives and drivers to shape initiatives to deliver outcomes that fulfil these business objectives
  • Prior knowledge and/or experience with budget, portfolio management, and demand management processes
  • Strong written and verbal communication skills with the ability to present to and collaborate with business leaders


Education and Experience:

  • Bachelors degree required


Due to volume of applications, we regret only shortlisted candidates will be notified. 


Requisition ID:  97669

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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