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SEA- Global Process Owner - Assistant Manager - SAP Master Data

Date:  22 May 2023
Service Line / Portfolios:  Finance Support

Kuala Lumpur, MY

Title: SEA- Global Process Owner -  Assistant Manager -  SAP Master Data

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

Global Finance Services (GFS) is Deloitte’s global organization that uses the latest generation SAP S/4 technology to provide participating member firms across the globe with a fully managed finance shared service. This effort is part of the SWIFT program, a multi-year finance transformation program globally. 

As part of the Global Process Owner (GPO) Client to Cash (CTC) Process team you will: 

  • You’ll learn and demonstrate in-depth knowledge of the financial system global template with the ability to socialize the design. 
  • Manage and drive responsibilities within the Customer Master Data and Customer Hierarchy process area both in S4 and S4HANA, establishing strong relationships with business contacts, and making decisions based on results
  • Ensures customer master data integrity in key systems meets business requirements as well as maintaining the global processes to support the data quality
  • Manage and drive responsibilities within the Engagement Management process area both in S4 and S4HANA, using your experience of engagement WBS’s creations and engagement structure in addition to your knowledge of engagement masterdata and maintenance 
  • Support improvement projects from the client masterdata and engagement data perspective, part of the overall SAP SD module
  • Using your team work and communication skills, you will work with the global business users and the SAP development team, to understand business requirements and work with the technical team to understand how those business requirements can be delivered without impact to other geography users
  • In coordination with the GPO Process Lead, develop business requirements for new enhancements and advance key functionality required by the business globally. 
  • Utilizing strong relationship management skills, you’ll build relationships and networks with leadership and clients of GFS. 
  • Have an impact by working with the different GFS teams and Member Firms to ensure cross functional alignment, share best practices, and support continuous improvement, leveraging ideas from the process operators as appropriate. 
  • Support the mission and responsibilities of onboarding new member firms to S/4 platform. 
  • Maintains, expands, and advances all global template materials; coordinates across teams and process owners to facilitate documentation maintenance. 

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Associates / Senior Consultants / Assistant Manager across our Firm are expected to:


  • Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
  • Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
  • Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
  • Build relationships and communicates effectively in order to positively influence peers and stakeholders.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.



  • Minimum 5 years of related professional experience  
  • Experience of SAP and core Microsoft Office packages are essential 
  • Experience with Client Masterdata (part of the SAP SD module) in both S4 and Fiori is essential including knowledge of the BP transaction code
  • Experience with engagement/project WBS structures, knowledge of the engagement creation process and associated engagement master data within a professional services organization is essential, in both S4 and Fiori
  • Ability to bring business perspective to defining long-term sustainable solutions for the global program and advancement of the global template 
  • Proven track record within the Deloitte network of member firms OR successful experience working in a comparable global professional services organization required 
  • Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs 
  • Demonstrated experience with the project management function collaborating with multidisciplinary project teams and delivering effective business solutions and strategies, frameworks or tools for use at an organization-wide level 
  • Proven track record in navigating through complex organizations, and with strong influencing skills to drive initiatives through to their successful conclusion 
  • Can interpret business objectives and drivers to shape initiatives to deliver outcomes that fulfil these business objectives 
  • Prior knowledge and/or experience with budget, portfolio management, and demand management processes  
  • Ability to work under constantly changing conditions and tight deadlines 
  • Strong written and verbal communication skills with the ability to present to and collaborate with business leaders 

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.


Requisition ID:  84761

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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