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SEA - SSC Finance Lead

Date:  18-Nov-2021
Service Line / Portfolios:  Finance Support

Kuala Lumpur, MY

Title: SEA - SSC Finance Lead

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do



  • Responsible for the day-to-day management and operations of SEA Finance Shared Service Center (SSC).  
  • Monitor and manage the performance of the daily processes and workflows in ensuring that all key performance metrics defined in the Service Level Agreements (SLAs) are met, if not exceeded. 
  • Communicate outcomes of the agreed key performance metrics via monthly Service Review Meeting with the relevant stakeholders, highlighting issues, identify root causes and resolve them collectively. 
  • Continuously drive a team culture which adopts best practices; identifies and implements continuous improvement initiatives to enhance operational efficiency and improve stakeholder satisfaction.
  • Lead and manage the resources in the team including recruitment, training & development, coaching, distribution of workloads, retention and overseeing the well-being of the team members.  
  • Ensure high level of stakeholder service management and satisfaction.
  • Manage ad hoc assignments or projects which may be assigned from time to time. 

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:


  • Understand the goals of our clients and Deloitte, align our people to these objectives by setting clear priorities and direction.
  • Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
  • Establish positive relationship with senior stakeholders.
  • Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
  • Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
  • Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.



  • Bachelor’s Degree in Accounting and/or Finance or professional accounting certification.

  • Minimum 5 years of relevant managerial experience, preferably in a MNC shared services environment.

  • Experience with SAP System is an added advantage.

  • Strong leadership and ability to manage stakeholders across the region and globally

  • Implementation experience in ERP is an added advantage 

  • Strong critical thinking abilities and excellent problem-solving skills

  • Good interpersonal, communication and organisational skills

  • Excellent time management and ability to perform in a deadline-based environment

  • Strong & effective team player and practise team cohesion to work towards a common goal

  • Effective written and verbal communication skill

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.


Requisition ID:  66106

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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