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SEA- Senior Manager, Controllership Services (GFS)

Date:  03-Aug-2022
Service Line / Portfolios:  Finance Support

Kuala Lumpur, MY

Title: SEA- Senior Manager, Controllership Services (GFS)

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do


  • Lead CoS operations for all Asia Pac countries
  • Manage all service delivery, insuring timeliness, and quality
  • Perform SM level reviews needed on deliverables
  • Resolve issues, updating GFS leaders as needed
  • Ensure compliance with GFS CoS internal controls and local country requirements
  • Standardize and enhance our processes across all countries
  • Lead regular operations touchpoints with country finance leads and develop trusted relationships with them to drive further expansion of services
  • Oversee expansion of new activities from existing clients


Onboarding new countries:

  • Lead operations onboarding for all Asia Pac countries
  • Educate local firm on GFS activities we will be performing and taking the lead on addressing questions on weekly calls
  • Ensure completion of GFS tracking deliverables and testing
  • Develop initial process list of activities to be performed by GFS and making sure we have the necessary process documents and training to complete them prior to deployment date
  • Understand local internal control/ approval requirement


Team Management for Controllership:

  • Manage both local and India resources, ensuring team is properly onboarded, developed, engaged, and challenged
  • Optimize team structure
  • Invest in careers of high performing individuals across the broader team by coaching/mentoring
  • Create and promote GFS culture across the team
  • Use leadership and business expertise to lead special CoS projects Relationship Management
  • Develop trust-based relationships with our geography leaders to drive service catalog adoption and expansion
  • Be the expert that others call upon for advice, guidance, counsel, and insight
  • Engage other GFS teams, as needed, to develop and deliver optimal innovative solutions
  • Foster a collaborative culture based on teamwork, talent development, mentoring, and coaching


Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Managers across our Firm are expected to:


  • Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.
  • Create opportunities to drive impact by leveraging each person’s strengths to build high performing teams.
  • Apply deep knowledge of trends and activity to drive continuous improvement.
  • Build lasting relationships across a diverse network.
  • Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.
  • Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
  • Manage diverse teams within a highly inclusive team culture where team members feels supported, respected and engaged.



  • Bachelors Degree, with excellent computer skills with 8+ years working experience in RTR activities:
  • Proven leader and team player with the ability to work in a dynamic, cross-functional environment
  • Experience optimizing, implementing, and sharing best practices and related change management needed to drive adoption across geographies
  • Strong communications, problem solving and project management skills
  • Ability to lead and work within a virtual team
  • Self-motivated and able to plan/drive/ execute projects without supervision
  • Advanced Excel and PowerPoint skills, SME knowledge of the firm's SAP financial systems and working knowledge of BlackLine

Due to volume of applications, we regret only shortlisted candidates will be notified. 


Requisition ID:  90103

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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