T&T FSC Accounts Receivables Disputes Analyst (Cantonese / Mandarin) - MY

Role Summary 

Build your career with Deloitte, the world’s largest professional services firm supporting global clients in the Finance Service Center. We are looking for enthusiastic, customer-focused professionals with strong communication skills who are eager to learn, grow, and make an impact.   

If you’re seeking a role that is exciting, reliable, and growth-oriented, this opportunity is designed for you. What you will gain from this role: 

• Stable career entry point: Build real corporate experience early in your career with a reliable pathway for growth. 

• Hands-on learning in finance & accounting operations: develop technical finance skills and master digital tools used by global companies. 

• Global exposure: Work with international clients and multinational business environments, sharpening your cross-cultural communication skills. 

Key Responsibilities 

• Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up 

• Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer 

• Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers  

Requirements 

• Language Skill: Conversational proficiency in Mandarin / Cantonese language (verbal and written) to support our customer base. 

• Experience: No experience required. Structured training will be provided once onboarded. 

• Working Arrangement: This is a day-shift role and requires working from the office.