T&T Senior Consultant - Innovation & Cloud Development Centre (Cloud Deployment Engineer) - MY

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. 

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. 

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. 

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

We are seeking a skilled NOC Engineer with a strong focus on Linux system administration and application support. This role involves troubleshooting a range of issues, including database performance, network connectivity, and deployment failures. The ideal candidate will have hands-on experience with compute platforms such as Kubernetes and virtual machines, along with a solid understanding of various storage solutions. We are looking for high-performance engineers who are curious and capable of solving real-world problems.

Key Responsibilities:

• Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and address performance bottlenecks in applications and infrastructure.
• Conduct root cause analysis for recurring incidents to develop long-term solutions.
• Improve monitoring solutions to proactively identify and mitigate issues before they impact services.
  Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices.
• Develop and maintain scripts for automation of routine tasks and monitoring processes.
• Participate in on-call rotations and respond to critical incidents as they arise.
• Analyze system logs and metrics to identify trends and potential areas for improvement.
• Assist in capacity planning and performance tuning to ensure optimal resource utilization.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:

• Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure.
• Design and implement resilient system architectures that support high availability and scalability.
• Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
• Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
• Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
• Collaborate with development and operations teams to establish best practices in system reliability and incident management.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes,
• virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and troubleshoot performance bottlenecks  in applications and infrastructure, providing actionable recommendations for enhancements.
• Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.
• Improve monitoring solutions to proactively identify and mitigate issues before they impact services.
• Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices.
• Participate in on-call rotations and respond to critical incidents as they arise.
• Analyze system logs and metrics to identify trends and potential areas for improvement.

Requirements:

• Strong expertise in Linux system administration.
• Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
• Experience in Bash/Shell scripting or automation for system administration tasks.
• Solid understanding of database management and performance tuning.
• Hands-on experience with Kubernetes and virtual machines.
• Ability to diagnose and resolve complex technical issues across compute, storage, network, and database components.
• Strong analytical skills and intellectual curiosity; able to question existing processes and understand their implications.
• Self-motivated learner who can operate autonomously with minimal guidance.
• Excellent problem-solving abilities and a proactive approach to identifying and addressing challenges.
• Open to a rotational shift schedule across different time slots, with reasonable schedules shared in advance.
• Able to communicate effectively in Mandarin would be an added advantage.

Preferred Skills:

• Familiarity with monitoring tools and performance optimization techniques.•
• Knowledge of networking concepts and troubleshooting methodologies.
• Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
• Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.
• Familiarity with Big Data lifecycle (Big Data management / ingestion / processing / visualization) and the corresponding technologies (e.g., HDFS, YARN, Kafka, Spark, Flink, Hive, ELK)

Due to volume of applications, we regret that only shortlisted candidates will be notified. 

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.