IT Associate

Title: IT Associate 

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

• Provide first-level technical support for hardware, software, and network issues.
• Set up and configure computers laptop notebook, printers, and other IT equipment.
• Monitor and maintain IT inventory and documentation.
• Assist with onboarding and offboarding of employees (e.g., laptop setup, account creation).
• Provide technical support for internal end users on their computing hardware and software on operational basis and ensure the smooth operation of technology.
• A member of Southeast Asia IT Team and collaborate with the Centre of Excellence team to support functional teams and vendors to ensure end-to-end user computing and service requirements are met. 
• Provide technical guidance to internal users regarding use of computers and networks to satisfy business needs.
• Install, upgrade, support and troubleshoot Windows 11, MacOS, Microsoft O365, iOS, Android, or any other authorized systems.
• Active participation in the implementation of technology infrastructure, as well as day-to-day operational responsibilities, such as perform technology refresh or Win OS deployments / upgrades
• Provide support during system upgrades, migrations, or deployments ensure compliance with IT policies and security standards.
• Coordinate with vendors for IT supplies invoices documentation working closely to the accounting department

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements

1. Education. Bachelor’s degree in Computer Science, Information Technology, or similar fields.
2. Work Experience. None required. Fresh graduates are welcome to apply
3. Certifications. None required.
4. Other Qualifications. 
   • Strong commitment to professional client service excellence.
   • Drive, tenacity, client focused and results oriented.
   • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
   • Ability to work in a fast paced and demanding environment.
   • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.