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MS Dynamics 365 CRM Consultant (Developer) - Digital Customer - Philippines

Date:  03-Jun-2022
Service Line / Portfolios:  Customer & Marketing

Manila, PH

Title: MS Dynamics 365 CE CRM Consultant


What impact will you make?


At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.


 So what are you waiting for? Join the winning team now.


Work you will do:

This role sits within Customer and Marketing under Digital Customer offering. Deloitte’s Digital Customer offering leverage insight-driven strategies and advanced technology solutions to energize sales and service operations for digitally powered growth and enhance your customer relationships with immersive experiences powered by leading digital arts. As a Dynamics consultant in our Deloitte Digital delivery team, you will shape innovative solutions based on Microsoft Dynamics 365 CE, supporting end to end digital projects which help customers in achieving their outcomes.

  • Collect requirements by participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system.

  • Building and configuring CRM forms, views, dashboards, and workflows

  • Implement CRM customizations such as plugins, custom workflow activities or custom actions.

  • Configure and customize Power Apps portal solutions.

  • Writing specifications and providing technical analysis documents will also be within your remit.

  • Coordinate with the Dynamics solution architect and the Dynamics technical leader to align on the design approach and validate the implementation.

  • Working closely with the other platform teams (e.g. integration, data analytics, data migration)

  • Write quality code which will be reviewed by your technical leader

  • Effectively utilize SDK and 3rd party tools such as XRM Toolbox for administration of CRM system

  • Support of the application including fixing application issues


Enough about us, let's talk about you


If you are someone with:

  • 2+ years of experience building and maintaining customizations on Microsoft Dynamics CE and power platform, including plugins, custom workflow activities and custom actions

  • Experience configuring power apps portal or other front-end development frameworks

  • Experience with Dynamics CE Sales, Field Service, Marketing and Customer Service modules

  • Proficient understanding of Git and code management tools (one of; Bitbucket, GitHub, etc)


What We Offer

  • Flexible work arrangements - work in a way that suits you best. Work-onsite optional.

  • Rewards platform - your hard work won't go unnoticed at Deloitte

  • Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.

  • Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression

  • Benefits effective upon hiring including paid time off and holidays, health, and life insurance!


Next Steps


So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.


© 2022 DCPDC Inc.

Requisition ID:  53461

In Philippines, the services are provided by Navarro Amper & Co and other related entities in Philippines ("Deloitte in Philippines"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Philippines, which is within the Deloitte Network, is the entity that is providing this Website.

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