SAP CS Consultant - SAP - PH PDC

Title: SAP CS Consultant based in Deloitte Consulting Philippines Delivery Center

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

Deloitte's Enterprise Application SAP practice helps organization solve complex business issues by combining process and industry knowledge with deep expertise in enabling technologies and packaged software and this team is expanding rapidly.

Outside of your client facing and advisory work, you will also play a pivotal role in shaping the future of Deloitte’s SAP practice. We are looking for leaders of the future, and we offer training to ensure every Consultant has the potential to make it to the top. As an organization we continue to grow faster than our rivals by continually challenging what we do and how we do it.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Enough about us, let’s talk about you

• Bachelor’s degree in Software Engineering, Information Technology, or equivalent
• At least 3 years working experience in SAP Customer Service
• At least 1 end-to-end SAP CS implementation or configuration project.
• Experience in SAP CS/PM Support project.
• Experience in AMS tools like CHARM, Service Now, Solution Manager, ALM.
• Knowledgeable in integration with SAP Finance, Sales and Distribution (OTC), Plant Maintenance (Orders & Notifications)
• Experience in testing (unit & integration testing), user acceptance testing support, defect resolution, hyper-care to transition to AMS
• Experience of working on customization objects such as interfaces, enhancement
  • Writing functional specification
  • Identifying security requirements
  • Perform functional unit and integration testing
  • Good understanding of the Business Processes
  • Ability to analyze as-is processes and identify flaws in logic.
  • Ability to configure scenarios relevant to SAP modules.
  • Write or understand Functional Specification / Configuration documents.
  • Good hands-on capability - can independently develop good quality deliverables.
  • Communicate effectively with the Project Manager, team members, and Client.
  • Present and discuss work results clearly. 

To be successful in this role, you should have the following key experience and capabilities:

• Hands-on support in SAP Customer Service/Service Management, take responsibility for SAP CS/SM related assignments on the projects and Incident and Change Mgmt. incl. Enhancements
• Extensive knowledge of repairs processing, goods receipt, storage location and tracking, integration with SAP Sales Order processing and Finance aspects to track costs of repair, details of repair and final invoice to customer Extensive experience of Service Contracts and integration with Service Orders for billable and non-billable scenarios.
• Extensive knowledge of Service work orders and integration throughout repairs process and on demand service.
• Knowledge of service labor posting and integration with time keeping system Worked in Order Management OTC process specifically on Master Data, Basic functions, Pricing, Free Goods, Item Proposal, Material Determination, Cross Selling, Out Put Control, Sales Documents, Item Categories, Schedule Line Categories, Delivery Documents, Billing Documents, Contracts, Account determination, Rebate Agreements and Partner Determination. EDI and IDoc Processing.

What is in store for you?

• Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and a shifting schedule.
• Rewards platform – your hard work won't go unnoticed at Deloitte!
• Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
• Benefits effective upon hiring including paid time off and holidays, health, and life insurance!

Next Steps

Sound like the sort of role for you? Apply now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

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