Salesforce Sr. Consultant - Sales and Service - PH PDC

Title: Salesforce Senior Consultant based in Deloitte Consulting Philippines Delivery Center

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

With practitioners in more than 36 countries, Deloitte brings deep industry insight and proven customer solutions experience to help you reimagine how you connect and engage with customers.

Deloitte Digital uses creativity, technology, strategy, and the power of partnership to help our clients transform impersonal transactions into trusted relationships. We’re innovators, designers and architects of the future who build solutions that put people front and center.

• Design and develop Salesforce solutions according business requirements/specifications, quality standards and best practices (configuration vs. coding) to meet project and client objectives.
• Provide technical support and troubleshooting for existing Salesforce applications.
• Document solutions and design specifications.
• Collaborate with cross-functional teams to identify business requirements and translate them into Salesforce solutions throughout all phases of development, testing, and deployment.
• Stay up to date on Salesforce releases, features and best practices.
• Performing regular reviews on implementation done by less experienced developers and offering feedback and suggestions
• Mentoring the Analysts and Consultants and designating tasks to team members in a balanced and effective manner

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

Enough about us, let’s talk about you

• Bachelor’s degree in Software Engineering, Information Technology, or equivalent
• 7 years of experience in Salesforce applications
• 7 years of project implementation & support experience in Salesforce configuration and customization
• Strong foundation in Apex, Lightning Web Components, OmniStudio/Vlocity, Integration (API), CI/CD, Flows, configuration, design patters, Salesforce limitations, best practices
• Salesforce Certified Administrator
• Certified in one or more of the following:
  • Salesforce Platform App Builder
  • Salesforce Platform Developer 1
  • Salesforce Platform Developer 2
  • Salesforce Sales Cloud Consultant
  • Salesforce Service Cloud Consultant
  • Salesforce OmniStudio Developer

To be successful in this role, you should have the following key experience and capabilities:

• Salesforce Marketing Cloud
• Salesforce Data Cloud
• Salesforce Loyalty Cloud
• Public Sector Solutions

What is in store for you?

• Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and a shifting schedule.
• Rewards platform – your hard work won't go unnoticed at Deloitte!
• Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
• Benefits effective upon hiring including paid time off and holidays, health, and life insurance!

Next Steps

Sound like the sort of role for you? Apply now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

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