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Software Engineer - Consultant - TS&T - PH Delivery Center

Date:  6 May 2024
Service Line / Portfolios:  Enterprise Technology & Performance

Manila, PH

Title: Software Engineer based in Deloitte Consulting Philippines Delivery Center


Are you ready to unleash your potential?


At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.


We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.


Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.


We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.


Ready to unleash your potential with us? Join the winning team now!


Work You’ll Do


Providing high level design and technical solutions for ServiceNow team. You will prioritize multiple tasks effectively and deliver technical design documents. Understanding the workflow engines is necessary. Responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements.

  • Collaborate with clients to determine their specific needs, evaluate their existing systems, and propose solutions to improve their business processes with software.
  • Plan, coordinate and manage development projects, including managing schedules, budgets, and resources to ensure the on-time delivery of quality software.
  • Design, develop, test, and implement ServiceNow solutions in alignment with industry best practices.
  • Stay up to date with ServiceNow releases and contribute to continuous improvement efforts.


Your role as a leader


At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Consultant across our Firm are expected to:

  • Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
  • Understand how our daily work contributes to the priorities of the team and the business.
  • Demonstrate strong commitment to personal learning and development.
  • Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients, and team.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected, and recognized for their contribution.


Enough about us, let’s talk about you


  • Bachelor’s degree in Software Engineering, Information Technology, or equivalent 
  • Minimum of 4 years of experience in ServiceNow Development
  • At least 1 year of experience in consulting industry
  • At least 1 year of experience in business analysis
  • Experience in end-to-end application development – minor and major enhancements; creating custom scoped application and catalogues from scratch.
  • Experience in HTML, CSS, JavaScript, JQuery, and AJAX Development
  • Experience with at least 2 ServiceNow products (ITSM, ITOM, ITBM, or CSM)
  • Experienced in integration using ServiceNow API Unified Gateway, REBAR and SOAP, REST API
  • Experienced building custom widget, UI Macro and UI pages
  • Experience in carrying out quality assurance tests to discover errors and optimize usability.
  • Experience in Scrum agile methodology (Daily Scrum meeting, Sprint, Grooming and retrospective)
  • Carry out quality assurance tests to discover errors and optimize usability.
  • Ability to work collaboratively in a team environment.
  • Excellent problem-solving skills.
  • Fluent verbal and written English language skills


To be successful in this role, you should have the following key experience and capabilities:

  • ServiceNow fundamentals and scripting
    • Experience in building client-side scripts (Catalog client, scripts, client scripts, Catalog UI policy Actions) and server side scripts (Business Rules, Script Include, Data Policies, UI Actions, Fix Scripts, Scheduled Jobs)
    • Experience in Workflow configuration, Table Configuration, Roles, Transform maps, ACL, Email Notifications(Event triggers, Email Scripts, Notifications) Client – Server scripting using AJAX, REST
  • Front-end development
    • Experience in doing UIs for Web tools using HTML, Angular and ReactJS based on designed wireframes, stories, and process flows.
    • Experience in JavaScript, typescript, SCSS and bootstrap framework.
  • Any 2 ServiceNow Certifications across various products:
    • ServiceNow Certified System Administrator
    • ServiceNow Certified Application Developer
    • ServiceNow Certified Implementation Specialist
  • Strong passion for consulting, ability to adapt and cope in a fast-paced environment



What is in store for you?

  • Flexible work arrangements
  • Rewards platform: reimbursements for professional development, paid professional memberships, receive performance incentives – your hard work won't go unnoticed at Deloitte!
  • Benefits effective on day 1 including paid time offs and holidays, health, and life insurance!
  • Career breaks for up to 12 months – for study, travel, volunteering, or personal interests
  • Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
  • Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression


Next Steps


Sound like the sort of role for you? Apply now.


Due to volume of applications, we regret only shortlisted candidates will be notified.

Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.


© 2024 DCPDC Inc.

Requisition ID:  101703

In Philippines, the services are provided by Navarro Amper & Co and other related entities in Philippines ("Deloitte in Philippines"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Philippines, which is within the Deloitte Network, is the entity that is providing this Website.

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