Sr. Content Writer/Design Consultant - Customer, Strategy & Design - PH PDC

Title: Content Designer Senior Consultant based in Deloitte Consulting Philippines Delivery Center

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

Deloitte helps organizations create great experiences, find their customers and audiences, and drive through to acquisition, retention, and loyalty. Become part of a team that brilliantly devices and implements solutions. Together with strategists, creative people and platform engineers, we create digital marketing and e-commerce capacity for our customers, enabling them to deliver the best customer experience.

• As an Experienced Content Designer, you are a skilled professional who can work as part of a cross-functional team or independently to deliver smaller content design projects.
• You will focus primarily on detailed content design and execution.
• Working within an established strategy or roadmap, you will receive support from Senior or Lead Content Designers.
• More than having excellent English writing skills, you’re curious and willing to learn how we solve the problems that content causes for businesses.
• And equally, how we fix the problems that businesses cause for content.
• As a Content Designer, you’ll work with a diverse and high-performing design team. Our team is a wonderful mix of designers (UX/UI/Visual), strategists, technologists, and makers. You’ll have the opportunity to learn and increase your skill and knowledge across these capabilities – you won’t need to know it all from day one. Our global team is invested in your growth and will mentor and empower you.

What you’ll experience working with us

• Human-centered design thinking and solutions
• Solving complex product problems with clear and simple content design solutions with an understanding of business logic and practices
• Owning and driving digital content design across different banking products
• Measuring the impact of content, iterating, and reporting on results
• Working on organizations information architecture, taxonomy, data models, or equivalent complex system
• Technical experience in content creation on CMSs, web analytics platforms (e.g. Google Analytics), SEO, usability, and A/B Testing
• Working in an Agile or Lean UX environment
• Working knowledge of UX/Design tools such as Figma or similar (eg Canva)
• Influencing product, UX, and engineering partners, including those who may be senior

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Enough about us, let’s talk about you

• Bachelor’s degree or equivalent in English, journalism, communications, marketing, human-centered interaction, or related fields may help but is not essential.
• Proven experience in content design or a related field. Minimum of 7-8 years’ experience in UX writing or digital copywriting.
• Demonstrated writing ability (eg long-form, copy, communications, campaign work, research, reports), including the ability to self-edit and produce quickly.
• Knowledge in SEO content uplift such as optimisation of on-page content for SEO purposes.
• Explain concepts in clear and simple terms
• Write according to style guides and formatting rules
• Excellent oral communication skills
• A proactive and curious mindset, with a willingness to learn and grow.
• Take an inclusive, global-first, and deeply human approach to creating content
• Be comfortable with ambiguity and asking questions to understand the problem
• Work collaboratively as part of a cross-functional team with many specialties
• Strong Microsoft Office skills, particularly Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and SharePoint
• Experience in running a business (your own or a family enterprise) is a plus, providing insight into the challenges and intricacies of business operations, financial management, and strategic decision-making.
• Prior experience or knowledge in business banking is also a plus, offering familiarity with banking products and services tailored to businesses, an understanding of business financial needs, and the ability to navigate banking processes and regulations.

What is in store for you?

• Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and a shifting schedule.
• Rewards platform – your hard work won't go unnoticed at Deloitte!
• Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
• Benefits effective upon hiring including paid time off and holidays, health, and life insurance!

Next Steps

Sound like the sort of role for you? Apply now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

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