UI/UX Designer - Senior Consultant - Digital Customer - PH Delivery Center

Title: UI/UX Designer – Senior Consultant based in Deloitte Consulting Philippines Delivery Center

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now!

About the Offering

This role sits within Customer and Marketing under Digital Customer offering. Deloitte’s Digital Customer offering leverage insight-driven strategies and advanced technology solutions to energize sales and service operations for digitally powered growth and enhance your customer relationships with immersive experiences powered by leading digital arts. Eighty percent of the customer moments that make up your brand happen in the sales and service experience. We not only help you make those memorable for your customers, but we integrate your whole business around those moments—whether it’s a trip into your supply chain, logistics, and fulfillment, or advancing the customer mindset of your employees and partners. We find value in the entirety of your business to keep your customers coming back for more.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Consultants across our Firm are expected to:

• Understand the expectations set and demonstrates personal accountability for keeping own performance on track.

• Understand how our daily work contributes to the priorities of the team and the business.

• Demonstrate strong commitment to personal learning and development.

• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients, and team.

• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected, and recognized for their contribution.

Enough about us, let’s talk about you

• Bachelor's degree or above in Computer Science, Computer Engineering, or a related discipline is preferred. Other degree holder will also be considered;

• 5+ years of related design experience; Working across a large organization with varying technical skill levels. Ability to work deep in the trenches with cross-functional teams on product design and ownership.

• Experience in working in a wide variety of modern design tools like Sketch, Figma, Adobe XD and Miro

To be successful in this role, you should have the following key experience and capabilities:

User Research

• Conduct in-depth user research to understand user behaviors, needs, and pain points.

• Utilize a variety of research methods such as interviews, surveys, usability testing, and analytics to gather actionable insights.

• Translate research findings into user journey maps, and other user-centric artifacts to guide design decisions.

Design Thinking Workshops

• Facilitate design thinking workshops and ideation sessions to generate innovative solutions to complex problems.

• Collaborate with cross-functional teams to define project goals, prioritize features, and brainstorm creative solutions.

Stakeholder Management

• Establish strong relationships with stakeholders across different departments to understand their requirements and expectations.

• Communicate design concepts, research findings, and project updates effectively to stakeholders at all levels of the organization.

• Manage stakeholder feedback and incorporate it into the design process while maintaining the integrity of user-centered design principles.

Team Collaboration

• Work closely with UX/UI designers, product managers, developers, and other stakeholders to ensure a collaborative and iterative design process.

• Provide guidance and mentorship to junior members of the UX team, fostering their growth and development.

• Collaborate with cross-functional teams to ensure alignment on design goals, priorities, and timelines.

Detailed Design

• Create detailed designs, including wireframes, prototypes, and high-fidelity mockups, to effectively communicate design concepts and interactions.

• Utilize and contribute to design systems to ensure consistency, efficiency, and scalability across our products.

• Collaborate with the design team to continuously improve and evolve our design systems based on user feedback and industry best practices.

What is in store for you?

• Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and a shifting schedule.

• Rewards platform – your hard work won't go unnoticed at Deloitte!

• Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.

• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.

• Benefits effective upon hiring including paid time off and holidays, health, and life insurance!

Next Steps

Sound like the sort of role for you? Apply now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

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