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AMS Analyst - Technical Cloud Support (.Net) - SG

Date:  18-Mar-2023
Service Line / Portfolios:  Enterprise Technology & Performance

Singapore, Singapore, SG

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.


Work you will do


Deloitte Government & Public Services is committed to improving public outcomes through a focus on people. At Deloitte we think about the complex issues facing the public sector and develop relevant, timely, and sustainable solutions for our clients.


This role sits within the industry-leading cloud professionals will enable our public sector client’s end-to-end journey from on premise legacy systems to the cloud, from design through deployment, and leading to a transformed organisation primed for growth.


You’ll work alongside our clients to help them achieve success in the Cloud, with reference to the following areas:

  • Work on monitoring and support cloud resources and application logs and take preventive and corrective actions.
  • Resolve technical issues across application and infrastructure stack hosted on Azure environment. Responding to Support Tickets (Call, E-mail or Service Desk tools)
  • Proactively implement require changes on Azure cloud environment to ensure all VMs stay up to date
  • Implement changes that based on customer request, for example Processing firewall requests (between Azure and On-Premises)
  • Select, understand and execute automation scripts within Azure environment to improve productivity and efficient of daily tasks.
  • Engaging with Azure support on regular basis to ensure customer Azure environment on the latest enablement.
  • Strong knowledge and hands-on understanding of building and setup Azure Dashboard reporting is key.
  • Knowledge in Infrastructure Architecture, designing high availability, platforming and secure solutions using Public/Private cloud. 
  • Preparing individual Azure Services for risk assessment: determine security standards, write code for compliance checks
  • Maintaining generic Azure infrastructure, service catalogue items, and reference architecture templates for.
  • Maintaining approved and hardened OS builds (Linux, Windows Server 201x)
  • Responding to risks & vulnerabilities identified during audits. Also at the same time have knowledge in performing Vulnerability scans on running instances where needed.
  • Perform below task in Azure environments:
    • On regular basis create and manage swap space on deployed ‘cloud system’ per customer standard.
    • Knowledge on how to perform Restart/bounce/Power off/ Down the used and un-used Azure components/clusters/VMs and also developed standard procedure.
    • In support of the deployed ‘cloud systems’ and environments, create custom scripts to automate support processes where applicable and require.
    • Ability to identify issue at Azure level and resolve. If needed escalate to Microsoft and coordinate with Azure support engineers till closure of issue.
    • Deploy Azure API management services to multiple Azure Regions and manage Azure subscription and profiles
    • Exposure in PowerShell and Unix Shell scripting will be added advantage in this role.
    • Architectural exposure to Windows or Unix, Hyper-V, SAN, NAS and other technologies would be added advantage
    • Adapts existing Azures standard methods and procedures to create possible alternative solutions to moderately complex problems.
  • Documenting Azure Architectural Designs by developing training material, delivering training and supporting users post cutover.
  • Develop relationships with internal and external stakeholders



Enough about us, let's talk about you


If you are someone with:


  • Tertiary qualification in a technology or engineering discipline with a well ranked institution and/or currently enrolled in a MBA program.
  • Minimum 1-2 years of professional experience in Cloud with overall IT experience
  • Experience with C#, ASP.NET, .NET framework, and MVC.
  • Experience with Dynamics 365, MS SQL, SharePoint and Xamarin is a plus. Experienced in using version control systems, TFS and Git
  • You are people minded, nimble and sensitive to your environment, fascinated by the public sector, relish industry trends and market dynamics.
  • Drive, tenacity, client focused and results oriented.
  • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
  • Willingness to work outside of office base.


Next Steps

So what are you waiting for? Join the winning team now.


Due to volume of applications, we regret only shortlisted candidates will be notified.


Requisition ID:  98195

In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

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