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AMS Consultant - Technical Support (.Net) - SG

Date:  16 May 2024
Service Line / Portfolios:  Enterprise Technology & Performance
Location: 

Singapore, Singapore, SG

Service Line / Portfolios: Enterprise Technology & Performance  / Application Management Services

Location: Singapore            

 

Title: Technical Support (.Net)

 

Are you ready to unleash your potential?

 

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. 

 

We believe we have a responsibility to be a force for good, and WorldImpact  is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. 

 

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. 

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

 

Ready to unleash your potential with us? Join the winning team now!
 

 

Work you will do

 

The AMS team works hand in hand with our Consulting team to provide end to end services to our Clients from Advisory, Implement to Operate. We are key in ensuring that there is seamless transition from the project implementation team or the Client’s incumbent AMS service provider.

As an analyst in this engaging & growing team, you will have the opportunity to tap into state of the art technologies. Be prepared to be trained, to get certified and indulge in hands on experience across industries on digital platforms.

Key responsibilities include:-

  • Perform in-depth production incident (simple to medium complexity) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution.
  • Deliver simple to medium complexity enhancements within the agreed timeframe and with quality.
  • Identify issues escalated by Level 1 (Helpdesk) to be escalated to Level 2 or 3
  • Configure/develop in accordance with best practices ensuring a reliable and permanent solution
  • Maintain documentation according to firm standards, best practices, and standard operating procedures
  • Able to perform periodic system task.
  • Actively document new issues as a knowledge base
  • Partake in any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client
  • Fully comply with and adhere to all the standard AMS process & procedures that are developed.

Enough about us, let's talk about you

 

 

If you are someone with:

 

  • Tertiary qualification in a technology or engineering discipline with a well ranked institution and/or currently enrolled in a MBA program.

  • Minimum 1-2 years of professional experience in Cloud with overall IT experience

  • Experience with C#, ASP.NET, .NET framework, and MVC.

  • Experience with Dynamics 365, MS SQL, SharePoint and Xamarin is a plus. Experienced in using version control systems, TFS and Git

  • You are people minded, nimble and sensitive to your environment, fascinated by the public sector, relish industry trends and market dynamics.

  • Drive, tenacity, client focused and results oriented.

  • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.

  • Willingness to work outside of office base.

 

Due to volume of applications, we regret that only shortlisted candidates will be notified.

 

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

 

Requisition ID:  102018

In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

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