Cyber Risk - Technical Associate / Associate (MFT) Cyber Risk Services

Managed File Transfer (Technical Associate / Associate)

• Responsible to be onsite support during office hours
• Able to respond to the urgent issues and requests from clients during non-office hours
• Able to work during the weekend for deployment and infrastructure-related activities
• Assist to onboard new customer for the client
• Assist to attend to customer’s call and answer their queries
• Identify, isolate, and troubleshoot issues and drive development of solutions within the SLA level
• Develop, configure, optimize and customize MFT solutions.
• Perform routine health checks on internal monitoring systems and components.
• Prepare reports, performance metrics and dashboards for various clients.

Requirements:

• Diploma / Degree in information technology, business information system, engineering
• Fresh graduates or with 1 to 3 years of related work experience
• Ability to prioritize and delegate
• Good communication skills
• Possesses excellent organizational and workload management skills and must excel in a fast-paced, multitasking environment.
• Good knowledge of SQL and Microsoft SQL, Oracle and DB2 server