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Manager - Go To Market (Insurance) - Digital Customer - SG

Date:  11 Sep 2023
Service Line / Portfolios:  Customer & Marketing

Singapore, Singapore, SG

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.


Work you will do

This role sits within the Customer and Marketing (C&M) team of Deloitte Southeast Asia, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.

Better known as Deloitte Digital, we use emergent technology to imagine, deliver, and run entirely new business futures. We create innovative ventures, digital platforms, and more meaningful experiences.


As part of Digital Customer Team, you will leverage insight-driven strategies and advanced technology solutions to energize sales and service operations for digitally powered growth and enhance our client’s customer relationships with immersive experiences powered by leading digital arts. Eighty percent of the customer moments that make up their brand happen in the sales and service experience. We not only help our clients to make those memorable for their customers, but we integrate their whole business around those moments—whether it’s a trip into their supply chain, logistics, and fulfilment, or advancing the customer mind-set of their employees and partners.


You will

  • Develop your consulting sales techniques to identify, nurture and close complex deals and navigate many client contacts and their political landscape while executing the account plans.
  • Serve as Digital Customer/Salesforce recognized sales leader to focus on sales to market leading clients with Cloud technology solutions.
  • Manage sales to fulfill vertical revenue with a focus on pipeline development, management, and closure to meet targets
  • Develop cross-sector go-to-market strategy in close alignment with the Digital Customer’s Offering Portfolios
  • Continue to evolve the local market segment, managing team from a structure, talent, and competence perspective
  • Become an expert adviser on commercial arrangements and frameworks that ensure Digital Customer is ongoing sales success, especially on key opportunities; aim for closings of big strategic customers in local market and potentially other market segment.
  • Partner with other teams like the Technical teams to continuously guide internal processes and standards forward
  • Collaborate with the Sales Enablement team to develop programs that continually enhance and improve the industry knowledge and solutions selling skills.

Your role as a leader


  • Understand the goals of Deloitte, align our people to these objectives by setting clear priorities and direction by establishing a positive relationship with a senior stakeholders.
  • Influence teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
  • Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
  • Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
  • Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.


Enough about us, let's talk about you


If you are someone with:

  • Tertiary qualification in a relevant technology, business, or marketing discipline.
  • Strong background in selling and delivering Salesforce based projects, preferably with specific industry verticals (e.g. Financial Services or Insurance).
  • Ability to bring, build industry and partner network to build and drive business growth.
  • Strong track record in building, managing / exceeding sales target, with Salesforce.
  • Experience in designing and implementing Salesforce platform in an enterprise or consulting environment.
  • 12+ years overall development and architecture experience, preferably with Insurance or Financial Services industry verticals.
  • Understanding of Salesforce platform, apps, and ability to conceptualize and build industry solutions.
  • Strong consulting and/or Salesforce technology implementation experience.
  • Strong relationship building and communications skills.
  • Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager).
  • Ability to fostering strong relationships and operating rhythms with leaders inside and outside client and product team to implement effective user experiences. 
  • Willing to push beyond the current capabilities and find the best solution for the business and our customers. 
  • Drive, tenacity, client focused and results oriented.
  • Proven demonstration of sound business acumen, teamwork and leadership qualities.
  • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad
Requisition ID:  82187

In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

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