Resource Management and Administration Manager

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do
 

We are seeking a Manager to drive and support the resource management and general workflows of the Business Tax service line within the Tax & Legal Function, reporting to the Business Tax Leader.

Job Responsibilities 
The resource management and administration manager’s responsibilities include: 

•    Resource planning and allocation. Managing the assignment of resources to clients based on their skills, previous experience and availability and ensuring an even allocation of work across the team.
•    Resource capacity planning. Ensuring that the teams’ resources have enough capacity to support the managers in the teams and identifying staffing needs.
•    Engagement Process Management. Overseeing that the allocation and changes in engagement team members are promptly updated in the internal system and completion of the administrative procedures relating to the allocation/change.
•    Providing timely reports and information to management
•    Assigning and managing a junior staff, including appraising their work performance 
•    Assisting in any other related business support matters to be advised by the leader including but not limited to projects/initiatives such as SAP implementation; process automation; engagement management matters; conducting training and managing staff; and improving billing collection.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Understand the goals of our clients and Deloitte, align our people to these objectives by setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
• Establish positive relationship with senior stakeholders.
• Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
• Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.

Requirements

•    Diploma or degree in any discipline with at least 6 years of work experience
•    Background in tax compliance work in an international accounting firm is preferred
•    Ex tax professionals who have been out of the workforce for some time and retired tax professionals are welcomed to apply
•    Has an analytical mind and eye for details
•    Has strong internal client service skills to work collaboratively and cooperatively with all types of personalities in a team-oriented environment
•    Possesses excellent communication and organisation skills
•    Ability to work independently and committed to teamwork
•    Possesses team supervisory experience