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Senior Manager - Advertising Marketing & Commerce - Consumer Business - Japan Collaboration - SG

Date:  09-Jan-2022
Service Line / Portfolios:  Customer & Marketing

Singapore, Singapore, SG

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.


Work you will do


Deloitte’s Japanese client services group provides a wide range of professional and advisory services to over 1000 Japanese clients across the region, including some of the biggest trading houses and manufacturing companies in the world. Our specialist network enables us to direct our global resources locally to provide our Japanese clients with innovative resources and solutions wherever they conduct business.


This role sits within the Customer and Marketing (C&M) team of Deloitte Southeast Asia, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.
Better known as Deloitte Digital, we use emergent technology to imagine, deliver, and run entirely new business futures. We create innovative ventures, digital platforms, and more meaningful experiences. 


As part of Advertisement Marketing and Commerce (AMC), you will work with team to help our clients with their Creative Design and Innovation, Advertising and Branding, Digital Marketing, Digital Commerce and Customer Experience Platform. You’ll:


  • Lead marketing insights projects by analysing client channel strategy, data and performance and effectively communicate findings with relevant stakeholders.
  • Design and set up automated marketing journeys using user experience and data led thinking.
  • Help clients identify the right marketing key performance indicators (KPIs), highlight areas of improvement and influence marketing strategy.
  • Build strong relationships with the client’s digital and marketing leaders to provide strategic advice on channel expansion, optimization and business growth.
  • Plan, manage and execute digital marketing plan that includes (but not limited to): creative campaigns, social media management, analytics and advertising campaigns
  • Advise clients on digital marketing solutions with analysis of reports in consultation with support teams.


Your role as a leader


At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Managers across our Firm are expected to:

  • Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.
  • Create opportunities to drive impact by leveraging each person’s strengths to build high performing teams.
  • Apply deep knowledge of trends and activity to drive continuous improvement.
  • Build lasting relationships across a diverse network.
  • Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.
  • Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
  • Manage diverse teams within a highly inclusive team culture where team members feel supported, respected and engaged.


Enough about us, let's talk about you


If you are someone with:

  • Tertiary qualification in a business, finance or technology discipline. Currently enrolled in a MBA program or have obtained the qualification with a well ranked institution.
  • Minimum 12 years of professional experience with leading management consultancies for Consumer Goods companies (F&B and other FMCG companies).
  • Experience in developing and leading digital innovation and transformation programs to create impact with Chief Marketing/Sales Officers’ (CMO/CSO) organisations – e.g. 
    • Digital Marketing Strategy and / or Operation Process design
    • Customer Relationship Management Strategy and / or Operation Process design
    • Digital Transformation with new tools / system related to Digital Marketing / CRM
  • Experience with client management related to Business Development or projects, and experience with budgetary responsibilities related to projects or resources.
  • Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
  • Ability to build consensus and foster change in ambiguous settings.
  • Commitment to personal and professional growth.
  • Sense of responsibility to self, team, and client.
  • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.


Language Requirement:

  • Fluency in spoken and written Japanese.
  • Exposure in supporting Japanese enterprise clients.


Next Steps

So what are you waiting for? Join the winning team now.


Due to volume of applications, we regret only shortlisted candidates will be notified.

Requisition ID:  54363

In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

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