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Senior Systems Operations Engineer (Global IT)

Date:  03-Nov-2020
Service Line / Portfolios:  Information Technology

Singapore, SG

Title: Senior Systems Operations Engineer (Global IT)


What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do


As part of the Global Cybersecurity team, this professional:



  • Contributes to produce and maintain processes, procedures, operational and architectural documentation meeting GTI standards
  • Is accountable for execution according to established standards, procedures, and processes
  • Owns cross-functional support for development and implementation of systems
  • Ensures data center systems are always available and reliable
  • Ensures optimization and performance of the hardware and virtual infrastructure
  • Is responsible for awareness and compliance to policy and guidelines of the ISMS
  • Ensures compliance with Change Control processes and adherence to standards and documentation



  • Virtualization Operations
    • Owns virtualization operation and management
    • Is responsible for ensuring all virtualization hosts within the data center(s) conform to the same standard configurations and driver/firmware levels that are in line with leading practices
    • Identifies repeatable operational tasks and issues & creates automated resolutions to these situations to reduce operational overhead as required
    • Supports infrastructure applications from a Virtualization function as required, including VMWare, Microsoft Hyper-V, SQL Server, and Microsoft Clustering.
    • Drives optimization and performance of hardware infrastructure
  • Monitors the Service Desk system
  • Participates in planned “Systems Day” and other maintenance activities
  • Participates in a 24x7x365 on-call rotation
  • Responds to and manages service issues and problems
  • Reports any breaches in information security or policies


Relationship Management

  • Participates in global working groups responsible for the deployment and development of global technology systems and infrastructure
  • Participates in the business impact assessment and risk assessment processes and helps identifying appropriate controls to mitigate identified risks
  • Understands and communicates requirements of member firms and external regulatory bodies for data privacy
  • Advises stakeholders with peer guidance about basic knowledge and background of all Solutions Architecture technologies, processes and issues
  • Supports the execution of the primary goals of IT Governance

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Associates / Senior Consultants / Assistant Manager across our Firm are expected to:


  • Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
  • Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
  • Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
  • Build relationships and communicates effectively in order to positively influence peers and stakeholders.
  • Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.


  • Bachelor’s degree in Computer Science, or equivalent education-related experience
  • Minimum of 4 years of combined experience in the technology domain
  • Proven track record and experience of the following in a highly complex and global organization:
    • managing large scale data center architecture and implementation; appreciate the important aspects of running a high availability enterprise environment
    • managing and organizing documentation within operational environments with focus upon indexing and content labeling
    • demonstrating expertise of IT governance concepts
    • recognizing and handling confidential and sensitive information
    • understanding the portfolio and the business drivers of the various components
    • operating within a process-driven organization, but not be limited or constrained by it
  • ITIL Foundation Qualification
  • Professional certifications are preferred

Due to volume of applications, we regret only shortlisted candidates will be notified.


Requisition ID:  31721

In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

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