ICS: Internal Communications & Social and Sustainability - Manager/Assistant Manager

Manager Internal Communications & social and sustainability

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We are seeking a strategic and results-driven Manager for our Marketing & Communications team to lead Internal communication and WorldImpact strategies in Thailand. This role is responsible for shaping internal communication strategies to support Deloitte’s priorities and enhance the firm’s market position as well as for driving forward the CSR agenda.

What You’ll Do

This role is part of the Marketing & Communications team, and you will be primarily responsible for leading internal communication strategies in Thailand:

• Shape comprehensive internal communication strategies and messaging that effectively convey Deloitte's priorities, reflect leadership direction, and support business objectives.
• Develop and manage content across various channels (e.g., intranet, emails, town halls, videos) to ensure cohesion and inspire Deloitte employees.
• Support organisational changes by effectively communicating new strategies and processes.
• Lead the governance of day-to-day internal communications in Thailand, ensuring consistency, relevance, alignment, and timeliness, including maintaining a content calendar.
• Monitor and measure the effectiveness of internal communications, provide regular updates to leadership, and make recommendations for improvement.
• Supervise, mentor, and provide strategic guidance to junior members of the communications team, fostering their professional growth and development.

In addition, you would be looking after our internal social and sustainability efforts including:

• Build relationships with internal stakeholders, community partners, NGOs, government, and external organizations
• Work with SEA team to drive our social and sustainability objectives locally –which includes the planning, executing, monitoring, and reporting
• Work across departments — including HR, communications, operations, and legal — to implement initiatives.

Requirements

• Proven experience in corporate communications, preferably in a B2B context, with the ability to plan and execute strategic communications campaigns to engage employees.
• Enjoy communicating and have a strong command of the English language, with outstanding speaking, writing, editing and storytelling skills.
• Possess excellent interpersonal, strategic influencing and motivational skills.
• Proven track record managing CSR and/or internal sustainability programs, including strategy development, implementation, and reporting
• Open-minded, with deep understanding and enthusiasm around the communication processes of organisational change.