DRSC SR&T Manager - eDiscovery & Managed Review
Kuala Lumpur, MY
Title: Service Line (based in SR&T ) – (Senior Consultant)
What impact will you make?
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
So what are you waiting for? Join the winning team now.
Work you’ll do
Role Overview
We are seeking an experienced Document Review Manager with strong hands-on expertise in managed document review, eDiscovery workflows, and review operations within the RelativityOne / Relativity Server ecosystem.
The role requires a technically strong and operationally mature professional capable of managing large-scale, complex review engagements across investigations, disputes, regulatory matters, data breach responses, and litigation matters.
The ideal candidate must possess strong understanding of the EDRM lifecycle, review management methodologies, AI-enabled review workflows within Relativity, privilege and confidentiality review processes, redaction workflows, and defensible review strategies. The candidate should also be capable of managing multilingual and cross-border review teams in a fast-paced client-facing environment.
Engagement & Review Management
- Lead end-to-end document review engagements across litigation, investigations, arbitration, regulatory response, competition matters, and internal investigations.
- Manage multiple concurrent review projects involving large datasets, complex review protocols, and tight timelines.
- Develop and implement review workflows, QC strategies, escalation protocols, and defensible review methodologies.
- Coordinate with legal teams, external counsel, forensic teams, and project managers to ensure smooth execution of review engagements.
- Prepare review estimates, staffing plans, productivity models, and review timelines.
- Monitor reviewer productivity, quality metrics, turnaround times, and review consistency.
- Manage multilingual review workflows including English and regional language reviews where applicable.
- Conduct review team training sessions and calibration exercises.
Relativity & Technical Review Expertise
- Hands-on experience working within RelativityOne and/or Relativity Server.
- Strong understanding of:
- Search term development and validation
- dtSearch workflows
- Near duplicate identification
- Batch management
- Review queue management
- Saved searches and view creation
- Layout design
- Review field configuration
Privilege, Redaction & Quality Control
- Manage privilege review workflows and preparation of privilege logs.
- Strong understanding of:
- Attorney-client privilege
- Work product privilege
- Common interest privilege
- Confidentiality classifications
- PII handling requirements
- Manage complex redaction workflows
- Design and execute QC methodologies for:
- Responsiveness
- Privilege
- Redactions
- Confidentiality
- Production readiness
- Conduct sampling analysis and error tracking.
Client & Stakeholder Management
- Act as a primary point of contact for clients and external counsel during active reviews.
- Participate in client calls, review protocol discussions, and status reporting.
- Prepare review status reports, dashboards, risk summaries, and escalation notes.
- Support business development initiatives, demos, and capability discussions where required.
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Manager across our Firm are expected to:
- Delivery of defensible, high-quality review outcomes.
- Effective management of review teams, timelines, and budgets.
- Strong adoption and operationalization of AI-assisted review workflows.
- High client satisfaction and stakeholder confidence.
- Consistent review quality with minimal escalations or production issues.
Requirements
-
Mandatory Experience
- Bachelor’s degree in Law.
- 8–10+ years of experience in eDiscovery and managed document review.
- Strong hands-on experience with RelativityOne.
- Experience managing reviews involving at least one of the below:
- Investigations
- Litigation
- Regulatory matters
- Data breaches
- Strong understanding of the EDRM lifecycle.
Preferred Certifications
- Relativity Review Management Specialist (RRMS) preferred
- Any AI, analytics, or forensic certifications would be an added advantage.
Preferred Skills
- Strong analytical and problem-solving skills.
- Ability to manage high-pressure and time-sensitive matters.
- Excellent written and verbal communication skills.
- Strong stakeholder management and leadership capabilities.
Due to volume of applications, we regret only shortlisted candidates will be notified.