Audit Support

Title: Internal Client Service – Audit Support

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

• Answers inquiries, conducts research, and follows up on matters requiring further information.
• Manages Partners’ calendars, appointments, meetings, and travel arrangements.
• Performs administrative and clerical tasks, including correspondence, SAP expense reports, presentations, and document preparation.
• Routes correspondence and coordinates requests with relevant stakeholders.
• Processes billing invoices and maintains accurate billing and engagement records.
• Provides day-to-day administrative support to Partners and their teams.
• Maintains organized records and databases covering client engagements, contracts, proposals, staff information, attendance, leave, and learning schedules.
• Liaises with executive assistants and other teams to facilitate coordination and timely completion of requests.

Audit and Assurance Operational Support

• Consolidates and maintains operational reports and trackers covering headcount, staffing, utilization, supervised hours, engagement hours, and other key performance indicators.
• Monitors and follows up on outstanding operational matters, submissions, and action items with engagement teams and relevant stakeholders.
• Supports monitoring of engagement financials, including fees, billing, revenue, work-in-progress, and outstanding invoices.
• Prepares dashboards, presentations, and meeting materials for operational reviews and business planning.
• Coordinates data gathering and updates across relevant firm systems, including Dayshape, Jupiter, SWIFT, RRF, and DRMS.
• Tracks operational initiatives, deadlines, and action items, escalating overdue matters to the appropriate personnel.
• Performs other administrative and operational support tasks as assigned by the Partners and Audit and Assurance Operations leadership.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements

• Strong commitment to confidentiality – Able to maintain the strictest confidentiality regarding communications with the Partner(s) and service line staff members
• Team Player - Ability to develop strong relationship and work with senior level executives and internal and external partners
• Communication - Excellent written, verbal, and non-verbal communication skills to work effectively with Tax staff and Partners
• Interpersonal skills – including listening, facilitation, presentation.
• Service Delivery - Practical knowledge of maximizing the use of new technology to develop and improve service to partners.
• Problem Solving Skills - Facilitates identification of problem root cause, ensures non-recurrence of problems
• Knowledge/Experience/Education – Preferably a university degree holder from the following disciplines: Office Administration, Management/Commerce or related fields. Experience in a law firm is an advantage

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.